gixen says i won the item, ebay says someone else did win i

[blueeyes2002]

So yesterday I encountered the following problem with gixen, gixen bid on an item and it mistakenly thought that I won it thus not continueing with the other items in the group. The thing was, after gixen fired the bid, someone else managed to outbid it.

ebay number 390678274076

[Cupid]

There is processing on Gixen to detect the 'Outsniped' event... obviously this must happen after the auction has completed and thus as a separate process from that which places the bid... unfortunately occasionally the bid is successfully placed but for some reason the later detection fails.. and in that case when Gixen was the highest bidder when the bid was placed it never updates itself to know that actually it didn't win.
_________________
Mark

[nielscn]

This is still happening, unfortunately. I was outsniped in auction 221569072492

[Cupid]

nielscn,

Just to be clear you are saying that Gixen did not detect that the auction was not won and this resulted in later auctions in the Group being cancelled when the detection would have resulted in those snipes being executed?

Of course, being outbid by a later bid happens whenever someone else independently decides to bid a higher amount closer to the end of the auction, that situation can not be avoided by anything being changed in the Gixen software.
_________________
Mark

[Gixen]

[CLS]

Understood, Mark, but why does Gixen cancel the other Group Bids after the first one is ultimately lost?

[Cupid]

The purpose of a normal Group is only to win one of the snipes, so it is correct for Gixen to cancel later snipes when it thinks it has won one.

In cases where there is a later higher bid the one that Gixen places for you is indicated by Ebay as being the highest bid at the time that it is placed. So the detection of that later bid has to take place as a separate action after the auction has finished... occasionally that later detection fails even though the bid was successfully placed... so Gixen still thinks it won the auction.

In my opinion it is better for Gixen to act conservatively and not bid on those later auctions than it would be to assume that every failed detection of a later bid was a lost auction and hence potentially bid on, and win, more auctions than you wanted when setting up the group.

None the less it is a failure of the process and if the detection mechanism needs improving I'm sure Mario will look into it.
_________________
Mark