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bonsaialr
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 Posted: Sun Jul 06, 2014 10:23 am Post subject: No bids |
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| I have been successfully using Gixen. I had a few wins last night. I had 2 more snipes this morning and would have won, but they did not work. Now suddenly I have to do some sort of phone or text verification to Ebay. The seller would have certainly made more money with my bids easily trumping the bids that won. What gives. And why so suddenly this requirement when it was not asked for all these months. |
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Cupid
Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK
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| Posted: Sun Jul 06, 2014 11:23 am Post subject: |
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This is Ebay making changes not Gixen... please see updates on this thread:
http://www.gixen.com/forum/viewtopic.php?t=6813
about the issues this is causing to Gixen.
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bonsaialr
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| Posted: Sun Jul 06, 2014 11:39 am Post subject: No bids |
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| I reset the proxy on my computer for Gixen. I logged out of Ebay and relogged into Ebay and they required me to make the confirmation phone call. I did that and I think all will be Ok to make snipes. I hope so anyway. |
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Cupid
Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK
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| Posted: Sun Jul 06, 2014 12:07 pm Post subject: |
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It does appear that things are back to normal...
It will not be by accident though, I know Mario has been working extremely hard at resolving issues today... he deserves great kudos if indeed he has managed to surmount the hurdles Ebay have erected over the past few hours.
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Gixen
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| Posted: Sun Jul 06, 2014 12:07 pm Post subject: |
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bonsaialr
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| Posted: Sun Jul 06, 2014 1:52 pm Post subject: Re: No bids |
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| bonsaialr wrote: | | I reset the proxy on my computer for Gixen. I logged out of Ebay and relogged into Ebay and they required me to make the confirmation phone call. I did that and I think all will be Ok to make snipes. I hope so anyway. |
The reset worked fine and no I did not win the item I just snipe bid on. It had a good bit of run past bidding. But the main thing is the reset worked. |
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bonsaialr
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| Posted: Mon Jul 07, 2014 5:48 am Post subject: Re: No bids |
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| bonsaialr wrote: | | bonsaialr wrote: | | I reset the proxy on my computer for Gixen. I logged out of Ebay and relogged into Ebay and they required me to make the confirmation phone call. I did that and I think all will be Ok to make snipes. I hope so anyway. |
The reset worked fine and no I did not win the item I just snipe bid on. It had a good bit of run past bidding. But the main thing is the reset worked. |
Ran another Gixen snipe and won the item Sunday night. On Monday morning I was asked by Ebay to verify all 3 of my accounts with phone calls. I logged out after the last one and logged back in and they did not ask me again for a phone call verification. But hey maybe they will when I shut down and reboot? But then again maybe not. |
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Cupid
Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK
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| Posted: Mon Jul 07, 2014 8:14 am Post subject: |
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I was asked to verify the same account more than once yesterday... I think it depends how much you have been doing on different IP addresses, which include Gixens.
Unfortunately, Ebay does not seem to hold centrally any list of where you are verified... or if they have attempted to do so, they keep losing it.
Anyway, Mario seems to have successfully resolved the issues with the Gixen Main servers, for the present, so snipes should currently execute as you expect.
N.B. The Mirror was not involved in the issues yesterday and continued to operate flawlessly throughout.... I won quite a few auctions via the Mirror option yesterday.
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bonsaialr
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| Posted: Mon Jul 07, 2014 9:55 am Post subject: |
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| I removed the proxy I set up yesterday, because I do not know if this is causing all my current troubles. I had to phone verify my 3 accounts this morning and then I get emails to reset my passwords again on 2 of my accounts. Waiting on the 3rd. Not even sure if Gixen will even work or not now. |
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mario
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Joined: 03 Oct 2006
Posts: 7267
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| Posted: Mon Jul 07, 2014 11:28 am Post subject: |
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Gixen works fine again, it's unlikely that you will be asked for any verification again.
The cause of the issue seems to have been a rogue Gixen API user who did something really, really unreasonable that seems to have triggered ebay's safeguards and subsequently affected the whole Gixen main site. The safeguards are now in place that this cannot happen again. |
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