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blocked using gixen using wrong password

 
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kizzymorley
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PostPosted: Fri Mar 07, 2014 12:03 am    Post subject: blocked using gixen using wrong password Reply with quote

Hello,
Is it possible to reinstate my account please? I repeatedly used the wrong password without checking my ebay account first on my account and then my partners account.
Mine is account is 'kizzymorley', his is 'thefamousflames'

Thankyou
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Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Fri Mar 07, 2014 9:31 am    Post subject: Reply with quote

Are both accounts blocked by Gixen?

The restriction is in place to safeguard security for the individual accounts involved and preserve the integrity of the Gixen platform for all users.

Please ensure that in future you verify your account details on the Ebay site direct and not via the Gixen interfaces.

Only Mario can unblock accounts that encounter this automated restriction, you may find you get a faster turn around if you email him at the support email address given on the 'Contact' tab above. When he is busy I think the emails probably get slightly higher priority than posts on this open community forum... I know I certainly apply that principle with my own communications with others (outside Gixen).
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