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I keep getting charged for a subscription fee every 6 month

 
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Software Bug -
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PostPosted: Sun Dec 15, 2013 7:14 pm    Post subject: I keep getting charged for a subscription fee every 6 month Reply with quote

Help! Why do I keep getting charged every 6 months for a yearly subscription????

How do I get this corrected?

Thank You so much

I really like using the software.
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kardz51
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PostPosted: Sun Dec 15, 2013 7:18 pm    Post subject: Forgot to put my username on this orginal post.. Reply with quote

thanks for your help in getting my problem fixed
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Sun Dec 15, 2013 7:39 pm    Post subject: Reply with quote

I replied to your email, the problem was in logging in with both your email address and ebay username - Gixen doesn't know this is the same account. We'll resolve this off forum.
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