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Auction ended early - both main server and mirror

 
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shekvl1
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PostPosted: Mon Sep 30, 2013 11:46 am    Post subject: Auction ended early - both main server and mirror Reply with quote

Today my snipe failed (both main server and the mirror) with an error "Auction ended early". This is the first time I see this happening (being a happy user since the beginning of the year). Could you tell me the reason of both snipes failing in this case?

The item ID is 151125683354, I left the snipe information in place for now. Thanks in advance.
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Mon Sep 30, 2013 11:55 am    Post subject: Reply with quote

Indeed it seems it was late from both servers. I cannot determine whether the reason was on Gixen side (double late failure), or ebay was slower than usual. I suspect it's the latter, but have no way to prove it. This was the only instance of double failure that I can see today.

Please email me and I will do my best to compensate you.
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shekvl1
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PostPosted: Mon Sep 30, 2013 12:12 pm    Post subject: Reply with quote

Dear Mario,

Thanks a lot for your job and your kind reply. Frankly speaking, I was not expected to win this item (the winner definitely bid higher than the winning price and my bid was just a bit more than this price) so this is not really a problem in this case.

On the other hand, just a question: which measures can I use from my side to reduce the risk of this happening again (as it makes me worrying a bit about the possibility of this happening with more important items or the items where my bid would be much higher than the winning price).
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Tue Oct 01, 2013 5:08 am    Post subject: Reply with quote

shekvl1, it's highly unlikely this will happen again. I can recall less than 10 such events in the last 7 years (excluding those caused by ebay, but in such cases nothing helps).

I added a year of mirror subscription to your account.
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PostPosted: Tue Oct 01, 2013 5:08 am    Post subject:

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shekvl1
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PostPosted: Tue Oct 01, 2013 5:14 am    Post subject: Reply with quote

Thanks a lot, much appreciated!
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