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gixen do not enter bid

 
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andreysiberia
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PostPosted: Thu Nov 01, 2012 5:05 am    Post subject: gixen do not enter bid Reply with quote

lot 290797867988, in gixen:
high bid - 90
max bid - 188
offset - 6/3
time to end - ENDED
status main - sheduled
status mirror - sheduled
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Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Thu Nov 01, 2012 6:35 am    Post subject: Reply with quote

If you still have the snipe, has the status been updated now, or is it still 'SCHEDULED' on both Main and Mirror?
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Thu Nov 01, 2012 6:39 am    Post subject: Reply with quote

It looks like you changed your ebay password, but had this snipe scheduled in Gixen under the old password.
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wingnetengineer
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PostPosted: Mon Jan 21, 2013 1:07 pm    Post subject: missed bid Reply with quote

Happend to me too, several times!! I did not change my password either. So how do you answer that??
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PostPosted: Mon Jan 21, 2013 1:07 pm    Post subject: missed bid

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Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Mon Jan 21, 2013 1:33 pm    Post subject: Reply with quote

wingnetengineer,

You need to provide at least an auction number before anyone can look into it.

Details of your snipe amount and the status that Gixen gave the snipe after the auction had finished are also helpful.
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Mon Jan 21, 2013 1:56 pm    Post subject: Reply with quote

wingnetengineer

I looked carefully into your past bids and I see zero failures due to Gixen malfunction. Behaviour was immaculate each time. In each case your bid was either too low, you were outbid, won, and in one instance you entered your snipe too late (only two seconds before auction end).

So frankly, I have no idea what failures you are talking about. Please provide item id if you want a specific case investigated further.
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