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since upgrading cant import watch list

 
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david2676
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PostPosted: Sat Dec 15, 2012 1:44 pm    Post subject: since upgrading cant import watch list Reply with quote

Hi since supporting site I am unable to import my watch list I have to go to each item and copy and paste item number. Any help would be appreciated
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Joined: 09 Aug 2007
Posts: 7969
Location: Bristol, UK

PostPosted: Sat Dec 15, 2012 1:49 pm    Post subject: Reply with quote

Do you get any error message(s) when you push the 'Import Watch list' button?
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Sat Dec 15, 2012 3:42 pm    Post subject: Reply with quote

David, I guarantee you that it doesn't have anything to do with supporting the site. Note that ended listings and items you already bid on will not be imported.
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david2676
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PostPosted: Sat Dec 15, 2012 6:24 pm    Post subject: since upgrading cant import watch list Reply with quote

Dave again. no error message.
push import watch list and blue circle spins then back to Gixen with no watched items.
I can supply my ebay log in if this helps
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PostPosted: Sat Dec 15, 2012 6:24 pm    Post subject: since upgrading cant import watch list

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Joined: 09 Aug 2007
Posts: 7969
Location: Bristol, UK

PostPosted: Sun Dec 16, 2012 3:04 am    Post subject: Reply with quote

Hi Dave,

Is david2676 your ebay id?

Please note that the import does not seem to happen instantaneously, at least not for me... and note the exclusions that Mario has mentioned above.

If you are thinking of allowing Mario to look at your account directly it is probably best to talk about supplying your credentials via email... the contact address is in the 'Contact' tab above... If you do that include your ebay id in the mail but not your password, email is still not secure enough to send passwords... Mario can provide a secure way for you to provide that later, if necessary.
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mario
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PostPosted: Sun Dec 16, 2012 8:27 am    Post subject: Reply with quote

David, can you email me and send me the contents (item ids) of your watchlist? Also, can you try to add a brand new item (active auction, not buy-it-now-only item) to the watchlist and test it again?
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doh
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PostPosted: Sun Dec 23, 2012 1:51 pm    Post subject: suggestion Reply with quote

I thought I had this problem too. But mario mentioned buy-it-now-only items. That's why mine weren't importing. Perhaps if there was a results page that listed the # of items not imported, or some kind of indication somewhere on the main gixen page that some buy-it-now-only items were not imported, users wouldn't trip over this gotcha.

Dang captcha has a 1 that looks just like an i due to the added noise...
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david2676
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PostPosted: Sat Dec 29, 2012 6:26 pm    Post subject: Reply with quote

Yes I did have all buy it now items in watch list. Thanks for all your help and sorry to take up your time on my mistake. Thanks Mario
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