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Changed User Name & Password PLEASE HELP!

 
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BoothillSales
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PostPosted: Wed Nov 14, 2012 1:38 pm    Post subject: Changed User Name & Password PLEASE HELP! Reply with quote

Hi,

I just changed my user name & password, and now Gixen is not recognizing my account. I believe I am paid up through 2013 or 2014. Please advise.

Thank you
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boothillsales
Guest





PostPosted: Thu Nov 15, 2012 2:14 am    Post subject: Just forget it Reply with quote

You know what? Just forget it. I am going back to my old user name.
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boothillsales
Guest





PostPosted: Thu Nov 15, 2012 2:23 am    Post subject: I can't change it back Reply with quote

You know what? ebay won't let me change my user name back. Can someone please help me with this problem ASAP? My old user name was bippy_video.

Thank you,

Troy
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Thu Nov 15, 2012 9:13 am    Post subject: Reply with quote

Troy, use the following link to transfer your mirror subscription. You will need access to the email address you used on paypal to make a payment in order to confirm the transfer.

https://www.gixen.com/transfersubscription.php
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PostPosted: Thu Nov 15, 2012 9:13 am    Post subject:

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boothillsales
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PostPosted: Thu Nov 15, 2012 9:31 am    Post subject: user name change Reply with quote

Thank you, Mario!
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Vectrexer
Guest





PostPosted: Fri Mar 15, 2013 12:28 pm    Post subject: Thanks, I needed these instructions too! Reply with quote

mario wrote:
Troy, use the following link to transfer your mirror subscription. You will need access to the email address you used on paypal to make a payment in order to confirm the transfer.

https://www.gixen.com/transfersubscription.php


Thanks for the instructions! Just used them myself too! Very Happy
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Cupid



Joined: 09 Aug 2007
Posts: 7969
Location: Bristol, UK

PostPosted: Fri Mar 15, 2013 12:55 pm    Post subject: Reply with quote

That's good, it shows that this Community area can be useful even to those that don't need to post on it.

FYI... If you (or anyone else reading this thread) need to use the transfer form again it can also be accessed via the link on the Settings page, after you have logged in.
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Mark
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mrxyz
Guest





PostPosted: Wed Jul 24, 2013 12:18 pm    Post subject: Reply with quote

I got the following after clicking on the confirmation code

Quote:
Error code=313. Please contact Gixen customer support.


but still have managed to log-in.

I think the link to the form should be put into FAQ.
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