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Login Failure

 
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markg
Guest
PostPosted: Tue Sep 04, 2012 7:45 am    Post subject: Login Failure Reply with quote
Yesterday I subscribed to Gixen and paid for the mirror option, login was fine. Today I cound't login anymore, I even changed my password to a stronger one, when I try to login I get the following message:

Wrong password, or your password may not be strong enough, resulting in eBay requesting captcha verification code. Please change your password at eBay first if this is the case.

(I've tried different browsers)

kind regards,

Mark
The Netherlands
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7254
PostPosted: Tue Sep 04, 2012 7:50 am    Post subject: Reply with quote
Mark,

If you are certain that your password is strong enough, you may have to wait for 24 hours for the captchas to go away. Do not try to login to Gixen during that time. In most cases the problem goes away after 24 hours.
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