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archetech92
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 Posted: Sun Feb 20, 2011 6:13 am Post subject: Gixen is refusing to take my eBay items |
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| I have been using Gixen for a number of years now and I've never had this happen. Every time I want to post an item I get this message "Could not add this item". I checked to make sure the item numbers are correct, but still does not work. Any answers? |
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jwcfl
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| Posted: Sun Feb 20, 2011 6:22 am Post subject: |
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| i'm having the same problem and have never had this problem before. i'm guessing they're down in some way and there's nothing we can do... |
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Cupid
Joined: 09 Aug 2007
Posts: 7956
Location: Bristol, UK
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| Posted: Sun Feb 20, 2011 6:44 am Post subject: |
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Are the items in your home country?
If not, you might want to change the target server that you use on your Gixen settings page.
Can you provide example auction numbers?
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archetech92
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| Posted: Sun Feb 20, 2011 7:31 am Post subject: Gixen is refusing to take my eBay items |
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Yes the items are from my home country (USA). Although I have purchased many items from both USA & UK (through Gixen) and never had any issues before today.
Some item number examples that I can not add to my Gixen list:
190503870949, 270703238550 |
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Gixen
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| Posted: Sun Feb 20, 2011 7:31 am Post subject: Gixen is refusing to take my eBay items |
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archetech92
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| Posted: Sun Feb 20, 2011 7:43 am Post subject: Gixen is refusing to take my eBay items |
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I have just tried over half a dozen practice runs on different item #'s for testing and none of them will list.
This is very disappointing as I purchase many, many items and depend on this for resell income.
BTW, I am also a paid subscriber to Gixen and have been for probably 6 years or more. |
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Cupid
Joined: 09 Aug 2007
Posts: 7956
Location: Bristol, UK
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| Posted: Sun Feb 20, 2011 7:56 am Post subject: Re: Gixen is refusing to take my eBay items |
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| archetech92 wrote: | Yes the items are from my home country (USA). Although I have purchased many items from both USA & UK (through Gixen) and never had any issues before today.
Some item number examples that I can not add to my Gixen list:
190503870949, 270703238550 |
OK, I imagine that eBay has changed something on the listings page of .com USA site.
I can add those items with my target set as the United Kingdom so if you have things ending today I would suggest changing your target temporarily to the UK to add those. Gixen will then bid via the UK but that doesn't really matter unless you later want to dispute the transaction, you would have to do that via the UK site.
I'm sure Mario will be along shortly to look at why you can't add with a target set to the USA.
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Mark
Last edited by Cupid on Sun Feb 20, 2011 9:41 am; edited 1 time in total |
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grandpowpow
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| Posted: Sun Feb 20, 2011 8:07 am Post subject: Re: Gixen is refusing to take my eBay items |
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I am having the same problem today also. Al my snipes to the same user are not going thru. Others are making it thru but this certain user name will not snipe today. AGH AGH   |
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Cupid
Joined: 09 Aug 2007
Posts: 7956
Location: Bristol, UK
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| Posted: Sun Feb 20, 2011 8:10 am Post subject: Re: Gixen is refusing to take my eBay items |
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| grandpowpow wrote: | | I am having the same problem today also. Al my snipes to the same user are not going thru. Others are making it thru but this certain user name will not snipe today. AGH AGH |
Is this snipes that were accepted by Gixen, so they were scheduled and then not executing?
Or is it, as others are reporting on this thread, that they are not being accepted by Gixen at all?
Can you provide examples?
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Mark
Last edited by Cupid on Sun Feb 20, 2011 2:05 pm; edited 1 time in total |
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mario
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Joined: 03 Oct 2006
Posts: 7253
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| Posted: Sun Feb 20, 2011 9:34 am Post subject: |
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| Can anyone give me an example item id? I was just able to add a few with target server US with no problem. |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7253
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| Posted: Sun Feb 20, 2011 9:38 am Post subject: |
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| Replicated the problem, working on a fix. |
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mario
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Joined: 03 Oct 2006
Posts: 7253
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| Posted: Sun Feb 20, 2011 9:43 am Post subject: |
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| OK, please try again now, it should work. eBay indeed changed something. |
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archetech92
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| Posted: Sun Feb 20, 2011 9:53 am Post subject: Gixen is refusing to take my eBay items |
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Thank you Mario for your attention to this matter. I just loaded several items on Gixen and it is working just fine.
Thanks again for your fast action, it is very much appreciated!
Carl |
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grandpowpow
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| Posted: Sun Feb 20, 2011 1:39 pm Post subject: Re: Gixen is refusing to take my eBay items |
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| Cupid wrote: | | grandpowpow wrote: | | I am having the same problem today also. Al my snipes to the same user are not going thru. Others are making it thru but this certain user name will not snipe today. AGH AGH |
Is this snipes that were accepted by Gixen, so they were scheduled and then not executing?
Or is it, as others are reporting on this thread, that they are not being accepted by Gixen at all?
Can you provide examples? |
They are not being accepted #260737422828 260737425161 260737430410 etc? |
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Cupid
Joined: 09 Aug 2007
Posts: 7956
Location: Bristol, UK
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| Posted: Sun Feb 20, 2011 2:04 pm Post subject: Re: Gixen is refusing to take my eBay items |
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| grandpowpow wrote: | | They are not being accepted #260737422828 260737425161 260737430410 etc? |
Have you tried since Mario applied the fix he mentioned earlier in this thread?
If you have and it still won't accept them, since they end very soon, I suggest the work around of temporarily setting your target (on the Gixen settings page) to be the United Kingdom, I am able to add all these with that setting.
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7253
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| Posted: Sun Feb 20, 2011 5:22 pm Post subject: |
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| Mark, these are all fine and could be added after the fix, so I assume it was a late reaction. |
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Cupid
Joined: 09 Aug 2007
Posts: 7956
Location: Bristol, UK
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| Posted: Sun Feb 20, 2011 6:50 pm Post subject: |
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Ah OK,
Sorry, I didn't try those with a target of .com after the fix.
It looks like this problem is now completely resolved... once again thanks for your attention and hard work Mario.
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Mark |
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