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dixieswampmama gmail.com Guest
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Posted: Thu Jun 10, 2010 7:11 am Post subject: Can't log into Gixen? |
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I logged in to ebay this morning as usual. There is an item I want to snipe, but when I try to log into Gixen, I get a message that ebay rejected my password. I\'ve entered it several times and keep getting the same response. I double-checked by logging into ebay and can still log into there with the same username and password combination. Not sure what is going wrong here. |
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mario Site Admin
Joined: 03 Oct 2006 Posts: 7129
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Posted: Thu Jun 10, 2010 7:31 am Post subject: |
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Do you use any special characters in your password? Have you changed it recently? |
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dixieswampmama gmail.com Guest
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Posted: Thu Jun 10, 2010 7:53 am Post subject: |
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I do have 2 special characters and 2 numbers as well as some alphas in my password - have not changed my password in a couple of years |
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mario Site Admin
Joined: 03 Oct 2006 Posts: 7129
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Posted: Thu Jun 10, 2010 7:57 am Post subject: |
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Can you please try to log in again now? (it will still fail, but I will have more information logged this time) |
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Gixen Advertisements
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Posted: Thu Jun 10, 2010 7:57 am Post subject: |
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dixieswampmama gmail.com Guest
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Posted: Thu Jun 10, 2010 8:11 am Post subject: |
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Password is not a match. Could not log you in.
eBay refused your password. |
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mario Site Admin
Joined: 03 Oct 2006 Posts: 7129
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Posted: Thu Jun 10, 2010 8:20 am Post subject: |
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Are you trying to log in with your email address instead of username only?
Can you try with "dixieswampmama" only? |
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dixieswampmama Guest
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Posted: Thu Jun 10, 2010 8:35 am Post subject: |
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That was it. Thank you so much for your help. |
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