Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.
Forum is available in English only.


   SearchSearch     

"Could not add this item."

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
Greenhope
Guest





PostPosted: Fri Oct 27, 2006 1:09 am    Post subject: "Could not add this item." Reply with quote

Hi,
After successfully entering 2 snipe orders for one group, every time I try to enter any more snipes (either for that same group or for a new one), I only get an error message "Could not add this item." instead of adding it to the list. Sad
(Maybe there was a server outage exactly at that moment??)
Thanks!
Back to top
Gixen
Advertisements





PostPosted: Fri Oct 27, 2006 1:09 am    Post subject: "Could not add this item."

Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 6138

PostPosted: Fri Oct 27, 2006 5:55 am    Post subject: Reply with quote

No, reason must be something else.
Maybe it's a 'Buy it Now' item? Or you didn't enter the amount properly?
Can you email me with the item number and I'll take a look?


Last edited by mario on Wed Nov 08, 2006 11:01 am; edited 1 time in total
Back to top
View user's profile Send private message Send e-mail
Guest






PostPosted: Fri Oct 27, 2006 7:31 am    Post subject: Could not add this item Reply with quote

Tried to add 2 items today, but got the above message item numbers were:
200040494926
190043405394
anybody got any idea why they wouldn't add?
Thanks
Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 6138

PostPosted: Fri Oct 27, 2006 8:46 am    Post subject: Reply with quote

I was able to add both. I suspect money format you are using is not right. Commas are not allowed, so amount should be something like:

1.45
234.23
11345.98

and so on.
Back to top
View user's profile Send private message Send e-mail
fieldbikemania
Guest





PostPosted: Fri Oct 27, 2006 9:12 am    Post subject: Reply with quote

Nope just tried again entering an amount of 2.87
got the same reply could not add this item Sad
Any ideas please?
Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 6138

PostPosted: Fri Oct 27, 2006 10:27 am    Post subject: Reply with quote

I can't replicate the problem.
What browser are you using? What input language?
Back to top
View user's profile Send private message Send e-mail
fieldbikemania
Guest





PostPosted: Fri Oct 27, 2006 11:21 am    Post subject: Reply with quote

Have now added them successfully. Iam using FireFox 1.07 in English.
I think the problem may have been copy and pasting the numbers directly from ebay - possibly there was another hidden formatting code in with them? Re-entered them manually this time.
Thanks
Back to top
Greenhope
Guest





PostPosted: Mon Oct 30, 2006 12:24 am    Post subject: "Could not add this item." Reply with quote

Hey fieldbike - thanks for the tip! Works perfectly as long as I type the article numbers in by hand or paste them into a text editor first, then remark & copy them again from there.
(Sometimes (but not always?) there seems to be an invisible tab character (or some binary char?) after the number that comes along with it when you copy it from the ebay page.)
No big deal once you know the trick! Smile
Back to top
Zouf
Guest





PostPosted: Tue Nov 07, 2006 8:56 am    Post subject: Reply with quote

Had the same, found out it's when I select the item # on the eBay page, if you go too far past the # in selecting the # to cut & paste, "something else" gets selected with it; you can still paste it in gixen, do the rest, but then it does not add the item. Once you know, it's easy to avoid.
Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 6138

PostPosted: Tue Nov 07, 2006 10:05 am    Post subject: Reply with quote

Seeing how many people stumbled upon this, I just made a slight change in order to trim extra characters that cause problems... It should be better now, silly characters are filtered out.

Mario.
Back to top
View user's profile Send private message Send e-mail
Zouf
Guest





PostPosted: Thu Nov 09, 2006 4:26 pm    Post subject: Reply with quote

Great - so now it's idiot-proof, i.e. I won't make that mistake again... Thanks for the great support.
Back to top
Guest






PostPosted: Sat Dec 09, 2006 8:44 pm    Post subject: Reply with quote

Hello,

I just found your site tonight. I try to enter a snipe and I get the same message as above. It says it's invalid item # or money format. I am using IE and Mozilla in English. Inputting the bid as 7.51. Tried copying and pasting the item # and manually typing it too. I am baffled.

Kevlaurawill
Back to top
Guest






PostPosted: Sat Dec 09, 2006 9:07 pm    Post subject: Reply with quote

Nevermind. It appears I wasn't getting logged in to begin with. I am guessing it was because I was using special characters in my password. I changed my password and it worked fine. I had 8 snipes in. Smile Thanks for the service.

Kevlaurawill
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2015 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.