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collyg32
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 Posted: Tue Jun 09, 2009 2:56 am Post subject: Could not add this item |
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| I am getting "Could not add this item (200273596479)." error message in red. This has happened last couple of days whatever item I try and add. |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7295
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| Posted: Tue Jun 09, 2009 5:44 am Post subject: |
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| This item # does not exist. Did you mis-type it? |
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collyg32
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| Posted: Tue Jun 09, 2009 6:29 am Post subject: Could not add this item |
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| mario wrote: | | This item # does not exist. Did you mis-type it? |
Possibly misquoted in the posting. I always cut and paste from ebay into Gixen.
Doesn't make any difference what item number I add. I am still getting same. For example "Could not add this item (200349392169)." This has been preventing use of gixen for last 2 days.
This current item 200349392169 is from ebay.co.uk |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7295
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| Posted: Tue Jun 09, 2009 7:07 am Post subject: |
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| I just added that item with no issues, using the same settings as in your account. Are you sure you are not entering extra characters (e.g. currency symbol or other?) |
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Gixen
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| Posted: Tue Jun 09, 2009 7:07 am Post subject: |
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collyg32
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| Posted: Wed Jun 10, 2009 1:20 am Post subject: "Could not add this item" |
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| mario wrote: | | I just added that item with no issues, using the same settings as in your account. Are you sure you are not entering extra characters (e.g. currency symbol or other?) |
Yes very sure. Have used my Gixen account with no problems for many months, now been trying to access without success for 2 days, getting "Could not add this item" every time. I have tried with 2 (Mac) web browsers Safari and Firefox, same result.
Graham |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7295
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| Posted: Wed Jun 10, 2009 9:12 am Post subject: |
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| I found the problem collyg32. It was related to the recent changes and some special characters in your password. Please try again now, it should work. |
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collyg32
Guest
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| Posted: Fri Jun 12, 2009 3:48 am Post subject: Could not add this item |
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| mario wrote: | | I found the problem collyg32. It was related to the recent changes and some special characters in your password. Please try again now, it should work. |
Thanks Mario
I can now enter the item number, but there is a different problem - current items are shown as "ended" and no bid will be entered.
Perhaps I could amend my log in password - is there a particular problematic character?
Graham |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7295
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| Posted: Fri Jun 12, 2009 6:20 am Post subject: |
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| That's probably the easiest solution in absence of me solving this problem one day - I would avoid $, <, >. |
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collyg32
Guest
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| Posted: Tue Jun 16, 2009 4:15 am Post subject: Could not add this item |
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| mario wrote: | | That's probably the easiest solution in absence of me solving this problem one day - I would avoid $, <, >. |
I have now changed my password. I use a long secure password avoiding those symbols. Gixen now working smoothly again.
Thanks |
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