Password refused, eBay asked for verification code (by trub)

trub · Guest

Hi,

I have a list of snipes saved and yesterday, I added another snipe about 30 minutes before the end of the auction. I got the "Password refused, eBay asked for verification code" error and lost the item.

Last night, another snipe was about to close from my list, so I manually bid just to make sure and CMA. Well, this snipe bid went through without a hitch.

I've never seen a second screen (for verification code or whatever) when logging in to eBay. Please explain.

Thanks,
trub

mario · Site Admin Joined: 03 Oct 2006 Posts: 7241

trub,

eBay started inserting an additional screen asking for verification code. Because you don't get it from your home internet connection does not mean that Gixen doesn't get it either - eBay may insert this screen based on IP address, password strength or other.

I am working on resolving this, and thinking about a long-term solution. This will take some time. The only thing you can do on your side for now is make sure that you have a very strong password.

Mario.

trub · Guest

Thanks Mario!

I appreciate your efforts!!! (and have recommended Gixen to all of my friends).

I wasn't trying to sound mad or unthankful with my original post. I just wanted you to get a better understanding of my situation and the error that occured.

A few more questions. What difference does it make if I have a very strong password? If I do, will eBay be satisfied and get off my back?

Cheers,
trub

nochkin · Guest

Gixen · Advertisements

Guest · Posted: Thu May 29, 2008 8:56 am Post subject:

Just so you know, I've been getting this error message all morning long (5/29/0 Cool

Guest · Posted: Mon Jun 02, 2008 11:34 am Post subject:

I have the same issue.

I'm not a frequent Gixen user but if this can't be overcome, I can't be a user at all any more.

mario · Site Admin Joined: 03 Oct 2006 Posts: 7241

What is your ebay username? I'll try to find out why this happens.

c35 · Guest

Hi all,

Just a question about the password, I'm not sure to have understand it: if I change my current Ebay/Gixen password to a very long and complicated one, I may overcome this problem?

I'm asking this because my current password seems to me complicated enough, six letters and four numbers.

mario · Site Admin Joined: 03 Oct 2006 Posts: 7241

c35 · Guest

It may be, it's the name of an aircraft, but a French one and not a very well-known one.

P.S. By the way, thanks a lot for your great service.

supremepeace · Guest

i have the same problem - o my god i love you mario - can you fix this? Laughing