TODAY'S LOGIN PROBLEMS RESOLVED

mario · Site Admin Joined: 03 Oct 2006 Posts: 7241

Login was unavailable from around 3pm until 8pm EDT today. No snipes failed during this time. More technical details follows below.

Apparently, ebay started placing captcha images for all the signin requests originating from the front-end server. They probably realized no bids are ever placed from this IP, and black-listed it.

The backend continued working OK, so I resolved the problem by re-routing signin requests to go through the backend server.

Sorry for the trouble folks Sad

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juangrande · Posted: Sat May 10, 2008 6:11 pm Post subject:

Thanks, Mario! I have one additional request: could you tell us what we need to do to the Greasemonkey Autosnipe script so that login requests that it originates are also re-routed? I've been living by the Autosnipe script and would like to have it working again. Very Happy

_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra

meshagh · Guest

all my bids were wiped out!!!!!!!!!!!!!!!!!!!!

mario · Site Admin Joined: 03 Oct 2006 Posts: 7241

meshagh, they shouldn't be - please email me, I want to take a look.

Gixen · Advertisements

Onkelfrimost · Guest

Hi Mario!!!

I can't login through the spanish site gixen.com/es

through the main english site I don't have that problem

thanks!!

Guest · Posted: Sun May 11, 2008 7:03 am Post subject:

juangrande · Posted: Sun May 11, 2008 7:16 am Post subject:

Maybe Keith will stop by and let mario know what information he would need to update the Autosnipe script. I am a big fan of that script and appreciate Keith very much for writing it!
_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra

mario · Site Admin Joined: 03 Oct 2006 Posts: 7241

Sorry guys, I promise to fix both international sites and autosnipe in the next 24 hours. Can't do it immediately as I am away from home at the moment and have a horrible internet connection... I don't need any info, this is both completely a server side fix.

juangrande · Posted: Sun May 11, 2008 1:58 pm Post subject:

Thanks, Mario. There's no need to apologize: you fixed the most important thing almost instantly and it was eBay that broke it, not you. Mad

We appreciate your hard work: I've never seen customer support better than yours (or even as good, for that matter). Cool

_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra

Cupid · Joined: 09 Aug 2007 Posts: 7926 Location: Bristol, UK

I have to agree with you there John.

Marios customer support is second to none, I think we both speak from a fair amount of experience on that.

Some say he never sleeps and is pocessed of God like powers... I think he might have some rather clever alerts that awaken him from his slumbers at opertune moments.
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Mark

juangrande · Posted: Sun May 11, 2008 7:18 pm Post subject:

You've got that right, Mark! I've trusted Gixen for bids over $1000 and would tell anyone who asks that Mario has <i>earned</i> that trust. Very Happy

In any case, I just used the Autosnipe script successfully and I'm here to say THANK YOU to Mario! Cool

_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra

AgentSteel53 · Joined: 16 Feb 2008 Posts: 14 Location: San Diego, CA