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GoVegan4Life
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PostPosted: Wed Apr 09, 2025 9:36 am    Post subject: Cannot log in Reply with quote

I just had to change my eBay password and now can't log in to Gixen with either my old or new password.

I repeatedly get this error message: \"Password is not a match. Could not log you in (128, ).\"
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mario
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Joined: 03 Oct 2006
Posts: 7240

PostPosted: Wed Apr 09, 2025 10:11 am    Post subject: Reply with quote

Gixen does not use your ebay password, Gixen and eBay passwords are not related.

To change your Gixen password, use https://www.gixen.com/forgotpassword.php

When you change your eBay password, however, you have to re-authorize Gixen on eBay. eBay requires that you renew the authorization every 18 months or whenever you change your ebay password or username. This is free of charge. See detailed step-by-step guide and explanation here: https://www.gixen.com/blog/ebay-third-party-authorizations/ or watch this video: https://www.youtube.com/watch?v=_MASkjBSyQA
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PostPosted: Wed Apr 09, 2025 3:12 pm    Post subject: Reply with quote

Ah, it's been so long since I joined that I'd forgotten that! All sorted now, ta.
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