| View previous topic :: View next topic |
| Author |
Message |
TJalladGixen
Guest
|
 Posted: Thu Mar 20, 2025 1:42 am Post subject: Subscription ID I-7607R8G6SVGM cancel request |
 |
|
Dear support,
I don't know how it happened, but I ended up purchasing two subscriptions: a monthly one with the ID number in the subject and an annual subscription with the following number: I-BF0TXCFUT3BE.
I wondered why your system allowed me to have a double subscription; I thought it would be foolproof for people like me.
Could you please do me a favor? I would like to cancel the monthly subscription and issue a credit for the two months. I will keep the annual.
I appreciate your help in advance. |
|
| Back to top |
|
 |
mario
Site Admin
Joined: 03 Oct 2006
Posts: 7240
|
| Posted: Thu Mar 20, 2025 7:34 am Post subject: |
|
|
Can you please email me and include your Gixen username?
Unfortunately paypal has no mechanism for me to use to prevent users from subscribing twice. |
|
| Back to top |
|
|
|
Search
