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john314buyer Guest
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Posted: Sun Sep 18, 2022 6:53 pm Post subject: unable to reset gixen password |
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I tried to reset the password - i gave the right username, but i did not receive any emails. Checked in spam etc.
It asks for my first name, which I gave - i go by a couple of first names and so wondering if that is the issue? |
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Cupid
Joined: 09 Aug 2007 Posts: 7601 Location: Bristol, UK
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john314buyer Guest
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Posted: Mon Sep 19, 2022 7:45 pm Post subject: |
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[quote="Cupid"]I'd recommend that first you use:
to confirm that you are using the right Gixen id.[/quote]
thank you for your comment.
I tried, and this time i received an email with the username, and it was the same...
the email with the password never arrived again - is it because it wants the same first name as set up earlier? I tried 2 combinations of my name and both did not work |
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Cupid
Joined: 09 Aug 2007 Posts: 7601 Location: Bristol, UK
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Posted: Tue Sep 20, 2022 3:01 am Post subject: |
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OK,
In that case please email the details to Mario direct at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page[/url]. The most important of those details being your Gixen id, but also supply the names that you have tried that did not work. _________________ Mark |
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Gixen Advertisements
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Posted: Tue Sep 20, 2022 3:01 am Post subject: |
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mario Site Admin
Joined: 03 Oct 2006 Posts: 7132
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Posted: Tue Sep 20, 2022 12:49 pm Post subject: |
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Please email me from the email address on file and include your username - I will provide you with a link to reset your password. |
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