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dbrigner
Guest
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 Posted: Mon Aug 15, 2022 5:53 pm Post subject: Paid Account Not Recognized |
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I could not access the site using the information I registered with on July 1. I received the "forgot my username" email, and followed the link to again register my eBay account. However, my history seems to be missing, and it wants me to pay for a year's mirroring, which I did in July.
Please advise. |
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Cupid
Joined: 09 Aug 2007
Posts: 7920
Location: Bristol, UK
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| Posted: Wed Aug 17, 2022 9:43 am Post subject: |
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Have you used the same email address to register both times ?
If so, perhaps try the:
| Quote: | | Forgot your Gixen username? You can retrieve it here. |
mechanism again to see if you now have more than one Gixen account... and if so you can transfer the subscription to the one you want to use using the 'Transfer your mirror subscription' section of the 'Settings' page.
You could then even delete any accounts you no longer need using the 'Delete account' section at the very bottom of the 'Settings' page.
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7241
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| Posted: Fri Aug 19, 2022 2:11 am Post subject: |
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| Please email me if you haven't resolved this yet. Please include your username. |
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