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ceco1968
Guest
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 Posted: Thu Sep 16, 2021 4:56 am Post subject: amount withdrawn |
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| Why was $ 6 withdrawn from my PayPal account on 06.09,2021 and today on September 16, 2021 you withdrew the amount of $ 6 again?Why was $ 6 withdrawn from my PayPal account on 06.09,2021 and today on September 16, 2021 you withdrew the amount of $ 6 again? |
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Cupid
Joined: 09 Aug 2007
Posts: 7919
Location: Bristol, UK
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| Posted: Thu Sep 16, 2021 6:06 am Post subject: |
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Looking on Paypal online, do you have two recurring payments set up for Gixen ?
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ceco1968
Guest
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| Posted: Thu Sep 16, 2021 7:37 am Post subject: two amounts withdrawn |
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| Yes, I have two payments. At 06.09.2021 and 16.09.2021 !!! |
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Cupid
Joined: 09 Aug 2007
Posts: 7919
Location: Bristol, UK
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| Posted: Thu Sep 16, 2021 7:50 am Post subject: |
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It does seem to have happened to a few people now... so, if they are both referencing the same Gixen account I'd recommend that you cancel one of them.
For a refund you'll need to contact Mario direct, via email, at the support address given on the Contact page. Please always include your Gixen id in all correspondence, also details as to when the payments were made will help him to find them.
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Gixen
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| Posted: Thu Sep 16, 2021 7:50 am Post subject: |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7240
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| Posted: Sat Sep 18, 2021 2:26 pm Post subject: |
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Yes,
Please email me - I refund all of such occurrences. |
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