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Subscription renewed, not working

 
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denzil107
Guest





PostPosted: Sat May 15, 2021 4:16 pm    Post subject: Subscription renewed, not working Reply with quote

Hello,
I have email confirmation on 9th May 2021 of my renewed subscription for
'one year mirror service payment' $6.15 USD GBP 4.62 GBP
but when I try to use it 'Authorization needs renewing' still appears.

The confirmation email has 'denzil107id7r'
but I can't see anything similar when I try to use the site.

Regards,
Denzil
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6740

PostPosted: Sat May 15, 2021 4:57 pm    Post subject: Reply with quote

Denzil,

eBay authorization is unrelated to mirror subscription, and is free to renew.

eBay requires that you renew the authorization every 18 months. You can do this from the Gixen settings page once you log in.

Email if you don't find the option and I will send you some example screenshots.
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