Gixen and Ebay says I won, but no email or option to pay

we4072 · Guest

Hey all, I have just "won" an item using Gixen and eBay says I won but then it changes its mind to say I didn't, and Gixen is pretty sure I won, however I have had no email and no option to pay.

I believe eBay has technical issues so I am worried whether I will ever get the item Confused

VistaVick · Guest

Sometimes it can take up to a few hours to show on ebay.

Guest · Posted: Sun Feb 28, 2021 12:07 pm Post subject:

Hi, I have a similar problem. I have (apparently) won 3 items according to Gixen but EBay says I’ve missed out? It’s quite confusing. Especially as I’m bidding on rare vinyl and don’t know where to bid on other items?

davebesag · Guest

I've the same issue with some winning bids so I don't think it's an isolated occurrence.

Gixen · Advertisements

Guest · Posted: Sun Feb 28, 2021 1:30 pm Post subject:

Hi, I am also experiencing the same issue. States I have won on Gixen and winning bid is below my highest bid. On eBay it states I have missed out. Not happening on all snipes, but has happened on a few. Is this a Gixen or eBay issue do we know?

davebesag · Guest

Guest · Posted: Sun Feb 28, 2021 1:41 pm Post subject:

I've received this message.

"Yes sorry, I was just checking what on earth is going on, your other 3 appeared in my unsold list but with bids on them."

mario · Site Admin Joined: 03 Oct 2006 Posts: 7241

I need item numbers to check for this, and if this is a bug on eBay's side... One user informed me that the status got corrected on eBay several hours later.

Cupid · Joined: 09 Aug 2007 Posts: 7926 Location: Bristol, UK

This does seem to have been an Ebay issue, I experienced similar and it sorted itself out a few hours later.
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Mark