Why did it not snipe?

Avanti_Group_ltd · Guest

ENDED 55.01 52.00 USD 1 BID UNDER ASKING PRICE
Why did I lose this auction?

The bid price was 55.01 the current price was 52.00 it did not snipe because the bid was under asking which is wrong... this is the second time its happened.

mario · Site Admin Joined: 03 Oct 2006 Posts: 7240

It's not enough that your bid is higher; it has to be higher for a certain increment. See http://pages.ebay.com/help/buy/bid-increments.html and you will understand. This is ebay's requirement, not Gixen's.

Avanyi_group_ltd · Guest

The item sold for 52.00 The bid increment at that range is 1.00 the bid price was 55.01 that's 3.01 MORE than ta asking as your system says,, this is the SECOND time the snipe did nothing. Can you explain this???

juangrande · Posted: Sat Sep 12, 2009 10:57 am Post subject:

Could you provide the auction number so we could have a closer look?
_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra

Gixen · Advertisements

mario · Site Admin Joined: 03 Oct 2006 Posts: 7240

Found it. 45 seconds before auction end the price was 51.00, and 6 seconds after auction end it was already 52.00. It seems unlikely that some bid would get retracted by seller in such a short period, but I do not have another explanation.

Do you mind contacting the seller and asking if any bids were retracted?

Also, did you submit any bids from sites other than Gixen (or manually)?

juangrande · Posted: Sat Sep 12, 2009 8:54 pm Post subject:

I'm a little confused. If the current price was 51.00 45 seconds before the auction ended, shouldn't a bid of 55.01 have been accepted?

As a technical point, only sellers can cancel a bid; bidders retract their bids. I think the bidding history would show any retractions, but I'm not sure if it would show cancellations.
_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra

mario · Site Admin Joined: 03 Oct 2006 Posts: 7240

Avanti_Group_ltd · Guest

There were no cancellations or retraction, the system simply did not work. I don't know if the system places the bid no matter what and then ebay returns "under asking" or internal program sees this and doesn't snipe., either way, it didn't work and I lost what I should of won.

I have used this system for a while, but this is the second time in a row that it should of worked, but did not I am concerned to use it again because of the nature of sniping.

mario · Site Admin Joined: 03 Oct 2006 Posts: 7240

In this case Gixen definitely tried to place a snipe, it did not skip it. The pattern of the page returned was such that it was recognized by Gixen as "bid too low". However, I don't have the return page saved to determine why the snipe failed.

I turned the detailed logging on (just) for your account - so the next time this happens at least I will know why. Please don't give up and instead help me find the problem.