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BahrainKayaker Guest
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Posted: Sat Sep 12, 2009 4:15 am Post subject: Descriptions not showing up after auction closes |
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For the last day or so, after auctions close, the item description does not show up in the Gixen line for that auction. I mostly use Firefox 3.5.3 with Vista 64 but this is also happening with my ie 8.0. Thanks, Kevin |
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juangrande

Joined: 09 Aug 2007 Posts: 890 Location: San Diego, California, USA
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Posted: Sat Sep 12, 2009 10:56 am Post subject: |
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This is happening to me, as well. The link to the auction page still shows, though. Perhaps Mario will look into this.
Remember, Gixen only stores this information for 48 hours or so (if I'm not mistaken) after the auction closes, so I would suggest using your eBay watchlist or a free auction management program (such as JBidWatcher) to keep track of your auctions after they close. _________________ John
If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra |
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7240
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Posted: Sat Sep 12, 2009 12:44 pm Post subject: |
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Can you please give me an item number for which there is a missing description? This is important, I'll take a look at that asap. |
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juangrande

Joined: 09 Aug 2007 Posts: 890 Location: San Diego, California, USA
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Posted: Sat Sep 12, 2009 8:45 pm Post subject: |
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Sure: 290346684297 The description was showing before the auction ended. _________________ John
If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra |
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Posted: Sat Sep 12, 2009 8:45 pm Post subject: |
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7240
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Posted: Sun Sep 13, 2009 2:36 am Post subject: |
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I think I found & fixed the problem. I'll be sure in a few hours. Thanks for reporting this. |
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BahrainKayaker Guest
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Posted: Sun Sep 13, 2009 3:17 am Post subject: Descriptions not showing up after auction closes |
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Here are a couple more recently closing item numbers with this problem:
230373886309
230373888378
Thanks, Kevin in Bahrain |
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7240
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Posted: Sun Sep 13, 2009 9:43 am Post subject: Re: Descriptions not showing up after auction closes |
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BahrainKayaker wrote: | Here are a couple more recently closing item numbers with this problem:
230373886309
230373888378
Thanks, Kevin in Bahrain |
Ah, you already deleted them... Never mind, this problem is fixed and a process is already running to update correct titles. |
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BahrainKayaker Guest
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Posted: Tue Sep 15, 2009 9:15 am Post subject: |
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Thanks for the quick fix Mario! Sorry I deleted the items, I bid on enough items I need to purge completed auctions pretty frequently and I forgot to keep them in my listing.
Regardless the titles are showing up again.
Gixen & Mario are the greatest!
Kevin in Bahrain |
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