FAILED; You are not eligible to bid on this item

raayyf · Guest

Failed again on an item listed by an EbayUK seller. Tested placing a bid beforehand up until confirmation and all looked good, but no bid was placed by Gixen. Auction finished and Gixen is showing 'You are not eligible to bid on this item.' when this was actually not the case when tested entering the bid manually.

Cupid · Joined: 09 Aug 2007 Posts: 8316 Location: Bristol, UK

When you say 'again' is this a reference to a pattern with bids that Gixen has attempted to place for you ?

What was the auction number ?
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Mark

raayyf · Guest

Again, because the item was relisted. But there is more to this. As Gixen failed to bid for me the first time round, I too woke up early Sunday morning (here in Australia) to place the snipe bid manually this time along with Gixen. Having tested up until confirmation I thought my snipe would work. Also paid Gixen subscription for the extra mirror. So waited for the final seconds but my manual snipe bid also failed and was shown a dialog which I didn't fully read as I refreshed the page -- my bad. Is Ebay stopping my snipe bids? Number for item was 188990454186.

Cupid · Joined: 09 Aug 2007 Posts: 8316 Location: Bristol, UK

I see, so were you manually bidding via the .co.uk site or via the .com.au site ?

Also where was Gixen supposed to bid ?... by which I mean, what was your target, the UK (.co.uk) site, the Australian (.com.au) site or the default American (.com) site ? The setting is made via the fourth section of the Settings page with title 'Ebay target site'.

It would certainly also be a help to know what message accompanied the failure of your manual bid, so if you get a chance to do something similar again and get a better look at the message it would be helpful if you could report back here what that might have been.
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Mark

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mario · Site Admin Joined: 03 Oct 2006 Posts: 7389

raayyf · Guest

My manual bid was placed on the Australian site. And the Gixen snipes were set for Australian and the US Ebay site. Also was logged into both these Ebay sites. And yeah should've taken a better look at the dialog window, not refreshed as realistically had no chance to try place another bid.

Lol so Ebay thought I was bidding for an actual laser? Hmm yeah possibly, maybe that was in the dialog which popped-up. Will test this next time, see what message I receive. And would complain but customer service can't do jack now as the item is gone.

Anyways, thanks both.

Cupid · Joined: 09 Aug 2007 Posts: 8316 Location: Bristol, UK