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Numerous blank screens

 
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PostPosted: Tue Jun 09, 2026 5:27 pm    Post subject: Numerous blank screens Reply with quote

Trying to set pricing on multiple auctions and when I save it just goes to a blank screen. Using chrome on PC. Also sporadically getting blank screens when trying to return to my snipes page.

318414779000
318414779002
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Guest






PostPosted: Tue Jun 09, 2026 5:49 pm    Post subject: Reply with quote

eventually started working again after about 20 minutes
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jjchawaii
Guest





PostPosted: Tue Jun 09, 2026 5:50 pm    Post subject: Reply with quote

Having the same issue. I got it to work for one item after multiple tries, but can't get it to work again for another item that ends in 25 minutes Crying or Very sad
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Guest






PostPosted: Tue Jun 09, 2026 5:53 pm    Post subject: Reply with quote

yeah, still seeing it again
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PostPosted: Tue Jun 09, 2026 5:53 pm    Post subject:

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starwars
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PostPosted: Tue Jun 09, 2026 6:11 pm    Post subject: Me Too Reply with quote

Yeah, happening for me too.
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mario
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Joined: 03 Oct 2006
Posts: 7360

PostPosted: Tue Jun 09, 2026 9:02 pm    Post subject: Reply with quote

Are you still having this issue? The problem is - I cannot replicate it, no matter how many times I try.
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ckjr4929
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PostPosted: Wed Jun 10, 2026 10:17 am    Post subject: Reply with quote

I believe this is the same issue described in the other thread titled Snipe doesn't set and form clears.

I am still dealing with the issue. I am noticing the blank screen problem happens primarily during \"peak\" hours, something like 7 PM to 11 PM EST. It will sometimes take three or four tries to enter one snipe.

When using Gixen today from 11 AM to 2 PM EST, I have not seen the blank screen issue one time. I hope this info might help you replicate what is happening.
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Guest






PostPosted: Wed Jun 10, 2026 10:17 am    Post subject: Reply with quote

I have not experienced the issue today
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Guest






PostPosted: Wed Jun 10, 2026 5:10 pm    Post subject: Reply with quote

yes the issue was gone for most of the day but now it is back
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NotThatPhil
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PostPosted: Wed Jun 10, 2026 5:31 pm    Post subject: Reply with quote

I'm seeing this problem a lot lately. The XHR call is returning a 500 error, so it's got to be something caused on the backend.
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u102768
Guest





PostPosted: Wed Jun 10, 2026 5:59 pm    Post subject: Reply with quote

I have just had the blank main page issue a few times while refreshing while waiting for my snipes to complete.

No idea whether this is of any use but it is the error I found in my Developer Tools Console (I replaced my session id with xxx):

Uncaught TypeError: document.getElementById(...) is null
onload w w w.gixen.com/main/home_2.php?sessionid=xxx
home_2.php:1:10
Source map error: Error: request failed with status 404

There is also a 500 Internal Server Error message.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7360

PostPosted: Fri Jun 12, 2026 12:27 am    Post subject: Reply with quote

Thank you for this feedback, it's helpful.

Did you refresh by clicking on the browser refresh, or Gixen refresh button?
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