Charged me $6.00 twice this February

[billondrums]

Why did Gixen charge me $6.00 on Feb. 4, 2025 and February 12, 2025?

[Cupid]

That would usually be because you've signed up more than once for a Mirror subscription.

There should be links to Paypal on the Settings page that should allow you to get to the subscriptions on the Paypal site.

I presume you don't knowingly have more than one Gixen account that you've signed up for a Mirror subscription for... because that's another possibility. The payments notifications (and records on the Paypal site) should reference which Gixen account they relate to, so if those references are different that's an indication you have more than one Gixen account.
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Mark

[lepetitgarou]

I just discovered that \"Your Gixen mirror subscription is good until Sat, Nov 3, 2029. \" so I checked the settings and it seems I have TWO subscriptions for the same name, and am paying for both.
PLS, how can I stop paying, as I have already credit till 2029?
I don't want to end the subscription, only stop the payments.

[Cupid]

The best way for you to achieve this will be for you to cancel one of the recurring payments, and then also get Mario to refund some of your payments, to bring down the amount of extra subscription time that you've already purchased.

If you stop both subscriptions until 2029, then you would need to start a new subscription, at the rate applicable at that time, once it eventually runs out... That will certainly be more than $6, since it is already higher than that. But that's also an option if you prefer, and don't mind paying a bit more in the very long term.

To avoid us typing out the same instructions over and over again, please follow the ones in the, thread on the same topic, that I just responded to.
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Mark

[Gixen]

[mario]

Yes, please email me and include your Gixen username.

[lepetitgarou]

[Guest]

[mario]

I responded now, my apology for the late response.

[Guest]