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Can’t renew authorization

 
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Sab1
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PostPosted: Sun Feb 09, 2025 3:22 am    Post subject: Can’t renew authorization Reply with quote

Trying to renew my authorization but keep getting this error:

Could not confirm your account, your ip address changed (was '80.47.177.53', now '140.248.40.41'). Please repeat the re-auth procedure

I?m using an iphone to do this.

Can you help please?
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Cupid



Joined: 09 Aug 2007
Posts: 7919
Location: Bristol, UK

PostPosted: Sun Feb 09, 2025 4:08 am    Post subject: Reply with quote

Yes, as others have found this does appear to be associated with using this feature on a mobile.

Do you have a desktop/laptop that you could try this on ?

Alternatively, on this thread, someone thought that logging out of Ebay first before trying the authorisation process, helped.
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mario
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Joined: 03 Oct 2006
Posts: 7240

PostPosted: Sun Feb 09, 2025 5:28 am    Post subject: Reply with quote

Are you using VPN of some sort / anonymizer? Turn it off until you re-authorize. You can turn it back on after that.

This can happen on either desktop or mobile, it's not about that, it's about what you use with it.
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