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erikthor
Guest
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 Posted: Tue May 16, 2023 6:38 am Post subject: pop-up ads despite paid subscription |
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| Pretty much what the title says. I'm a paid subscriber and I've been getting pop up ads for the last couple days. The "show ads" toggle is switched off. |
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Cupid
Joined: 09 Aug 2007
Posts: 7919
Location: Bristol, UK
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| Posted: Tue May 16, 2023 6:46 am Post subject: |
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How long has your subscription left to run ?
Have they been suppressed until now and just started appearing, or have you just renewed your subscription and they've not been suppressed as they should be ?
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Mark |
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erikthor
Guest
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| Posted: Wed May 17, 2023 6:45 am Post subject: ^ |
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| I'm subscribed through 2026, did not recently renew my subscription, and they did just appear. |
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Cupid
Joined: 09 Aug 2007
Posts: 7919
Location: Bristol, UK
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| Posted: Thu May 18, 2023 4:29 am Post subject: |
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OK, I see you say 'The "show ads" toggle is switched off.' .. Just to see if there's some misinterpretation of that going on, have you tried switching it on and then off again ?
_________________
Mark |
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Gixen
Advertisements
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| Posted: Thu May 18, 2023 4:29 am Post subject: |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7240
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| Posted: Fri May 19, 2023 7:29 am Post subject: |
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If you haven't resolve this yet, please email me and include your username. It must be that you have multiple usernames, or that your subscription is not applied to the account you are using.
Email me and we will resolve it. |
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Guest
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| Posted: Sun May 21, 2023 6:24 am Post subject: |
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| Appears resolved. Thanks! |
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