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AWARE OF THE ISSUE - WORKING on resolving this

 
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6780

PostPosted: Sat Jul 24, 2021 1:32 pm    Post subject: AWARE OF THE ISSUE - WORKING on resolving this Reply with quote

I am aware of the issue, working on resolving this.

Only mirror server is affected, bids are still executing from the main server.
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fedagent
Guest





PostPosted: Sat Jul 24, 2021 1:45 pm    Post subject: Gixen Slow, Can't Delete Items, Same Item Multipile Bids Reply with quote

Gixen is very slow. I have multiples of same eBay item on my Scheduled Bids & can't delete them. It's like I'm bidding against myself!
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BB7
Guest





PostPosted: Sat Jul 24, 2021 2:04 pm    Post subject: Reply with quote

Is there any estimate of how long the interface will be inaccessible?
For a few minutes or even for a few hours?
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Guest






PostPosted: Sat Jul 24, 2021 2:08 pm    Post subject: Reply with quote

I won an auction by entering the bid manually because Gixen seemed to be so slow and I was not sure the main mirror was totally fine either.
Two bids were in the last few seconds too, but I don't know if these people used Gixen and it worked for them or if they were in front of the computer like me.
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biddib
Guest





PostPosted: Sat Jul 24, 2021 2:12 pm    Post subject: Re: AWARE OF THE ISSUE - WORKING on resolving this Reply with quote

mario wrote:
I am aware of the issue, working on resolving this.

Only mirror server is affected, bids are still executing from the main server.


Thanks for the update, Mario. Hope it's nothing too serious.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6780

PostPosted: Sat Jul 24, 2021 2:32 pm    Post subject: Reply with quote

You should be able to use the service now.

I am still working on repairing the mirror functionality, so snipes may execute only from the main server in the next 2-3 hours, but you should be able to add, modify and delete your snipes.

My sincere apology it took this long to notice the problem. The mirror server suffered a major failure, but in such a way that my monitoring did not pick it up (faulty memory).
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biddib
Guest





PostPosted: Sat Jul 24, 2021 2:35 pm    Post subject: Reply with quote

Thank you, Mario. Confirmed working for me and I was able to re-authorize it with eBay.
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BB7
Guest





PostPosted: Sat Jul 24, 2021 2:38 pm    Post subject: Reply with quote

mario wrote:
You should be able to use the service now.


Thanks Mario, I hope you will solve the issue quickly.
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glaumpc
Guest





PostPosted: Sat Jul 24, 2021 3:11 pm    Post subject: Cannot add items Reply with quote

Hi:

I cannot enter new lots.

Are the issues resolved?
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Cupid



Joined: 09 Aug 2007
Posts: 6773
Location: Bristol, UK

PostPosted: Sat Jul 24, 2021 3:32 pm    Post subject: Re: Cannot add items Reply with quote

glaumpc wrote:
I cannot enter new lots.

Are the issues resolved?


I can add new items using the 'Add' button of the web interface.

What error message(s) are you getting ?
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glaumpc
Guest





PostPosted: Sat Jul 24, 2021 3:53 pm    Post subject: Cannot add items Reply with quote

Could not add this item 393450454426 (2).
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glaumpc
Guest





PostPosted: Sat Jul 24, 2021 3:55 pm    Post subject: Cannot add items Reply with quote

I also do not have any open items waiting to bid. My queue is empty.
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Cupid



Joined: 09 Aug 2007
Posts: 6773
Location: Bristol, UK

PostPosted: Sat Jul 24, 2021 4:01 pm    Post subject: Re: Cannot add items Reply with quote

glaumpc wrote:
Could not add this item 393450454426 (2).


I can add that item without any issues using the Add button.

Make sure you are not including any currency symbols in the bid amount box.
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Mark
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glaumpc
Guest





PostPosted: Sat Jul 24, 2021 5:53 pm    Post subject: Cannot add items Reply with quote

Found my error.

All good.

Thanks.
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