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roots78 Guest
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Posted: Fri Dec 18, 2020 12:30 am Post subject: Purchased Mirror Service |
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I purchased mirror service again but it still shows that if expired over 2 years ago and has not updated to allow me to use mirror service and I have a pending auction ending tomorrow. How can I resolve this and get my mirror service active on my account? |
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Cupid
Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK
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Posted: Fri Dec 18, 2020 4:43 am Post subject: |
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Sometimes it takes a while for Gixen to be informed by Paypal, so I'd give it a few hours after payment before logging in again.
If it's been longer than that and the payment confirmation email from Paypal has a reference to the same account name that you are logging in to here, please contact Mario direct via email at the support address given on the [url=https://www.gixen.com/contact.php]Contact[/url] tab above.
As well as indicating the problem please include what that Gixen id is. _________________ Mark |
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roots78 Guest
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Posted: Fri Dec 18, 2020 9:07 am Post subject: |
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Looks like it's been updated and is working now, thank you! |
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Cupid
Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK
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Posted: Fri Dec 18, 2020 10:38 am Post subject: |
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Thanks for letting us know. _________________ Mark |
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Gixen Advertisements
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Posted: Fri Dec 18, 2020 10:38 am Post subject: |
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elk234 Guest
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Posted: Fri Dec 18, 2020 6:17 pm Post subject: my mirror membership |
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I purchased Mirror 3 hours ago and it says I have expired (even though this is my first time with mirror
It won't let me enter an Ebay item # |
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snipe22 Guest
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Posted: Fri Dec 18, 2020 6:40 pm Post subject: my mirror membership |
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I bought mirror for the 1st time 3 hours ago
It still says I am expired even though it's my 1st purchase
It won't let me enter an item # & bid
it won't let me enter id # 143883743259 |
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sdfff Guest
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Posted: Fri Dec 18, 2020 6:41 pm Post subject: my mirror membership |
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I bought mirror for the 1st time 3 hours ago
It still says I am expired even though it's my 1st purchase
It won't let me enter an item # & bid
it won't let me enter id # 143883743259 |
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Cupid
Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK
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Posted: Sat Dec 19, 2020 4:51 am Post subject: |
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Have you got exactly the same problem on three different Gixen accounts, sdfff, snipe22 and elk234 ?
It also appears that auction had completed a few hours before you posted about it here, which also seems odd... ? _________________ Mark |
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mario Site Admin
Joined: 03 Oct 2006 Posts: 7131
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Posted: Sat Dec 19, 2020 8:37 am Post subject: |
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Please email me and include your username. |
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