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roots78 Guest
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Posted: Fri Dec 18, 2020 12:30 am Post subject: Purchased Mirror Service |
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I purchased mirror service again but it still shows that if expired over 2 years ago and has not updated to allow me to use mirror service and I have a pending auction ending tomorrow. How can I resolve this and get my mirror service active on my account?  |
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Cupid

Joined: 09 Aug 2007 Posts: 7926 Location: Bristol, UK
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Posted: Fri Dec 18, 2020 4:43 am Post subject: |
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Sometimes it takes a while for Gixen to be informed by Paypal, so I'd give it a few hours after payment before logging in again.
If it's been longer than that and the payment confirmation email from Paypal has a reference to the same account name that you are logging in to here, please contact Mario direct via email at the support address given on the Contact tab above.
As well as indicating the problem please include what that Gixen id is. _________________ Mark |
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roots78 Guest
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Posted: Fri Dec 18, 2020 9:07 am Post subject: |
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Looks like it's been updated and is working now, thank you! |
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Cupid

Joined: 09 Aug 2007 Posts: 7926 Location: Bristol, UK
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Posted: Fri Dec 18, 2020 10:38 am Post subject: |
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Thanks for letting us know. _________________ Mark |
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Gixen Advertisements

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Posted: Fri Dec 18, 2020 10:38 am Post subject: |
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elk234 Guest
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Posted: Fri Dec 18, 2020 6:17 pm Post subject: my mirror membership |
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I purchased Mirror 3 hours ago and it says I have expired (even though this is my first time with mirror
It won't let me enter an Ebay item # |
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snipe22 Guest
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Posted: Fri Dec 18, 2020 6:40 pm Post subject: my mirror membership |
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I bought mirror for the 1st time 3 hours ago
It still says I am expired even though it's my 1st purchase
It won't let me enter an item # & bid
it won't let me enter id # 143883743259 |
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sdfff Guest
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Posted: Fri Dec 18, 2020 6:41 pm Post subject: my mirror membership |
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I bought mirror for the 1st time 3 hours ago
It still says I am expired even though it's my 1st purchase
It won't let me enter an item # & bid
it won't let me enter id # 143883743259 |
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Cupid

Joined: 09 Aug 2007 Posts: 7926 Location: Bristol, UK
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Posted: Sat Dec 19, 2020 4:51 am Post subject: |
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Have you got exactly the same problem on three different Gixen accounts, sdfff, snipe22 and elk234 ?
It also appears that auction had completed a few hours before you posted about it here, which also seems odd... ? _________________ Mark |
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7241
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Posted: Sat Dec 19, 2020 8:37 am Post subject: |
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Please email me and include your username. |
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