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jonesy1760 Guest
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Posted: Sun Nov 01, 2020 10:27 am Post subject: unauthorized charge |
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I RECIEVED AN UNAUTHORIZED CHARGE TO MY CANCELLED ACCOUNT...please refund the 6 dollar charge in USA currency...... |
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mario Site Admin
Joined: 03 Oct 2006 Posts: 7132
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Posted: Sun Nov 01, 2020 10:33 am Post subject: |
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Can you please email me your paypal receipt (or at least username) and I will issue a refund. |
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jonesy1760 Guest
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Posted: Sun Nov 01, 2020 12:59 pm Post subject: unauthorized charge |
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GIXEN INC.
Purchase details
Purchase amount
$6.00
Total
$6.00 |
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Cupid
Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK
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Posted: Sun Nov 01, 2020 1:13 pm Post subject: |
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You really need to forward the email to Mario at the support address given on the [url=https://www.gixen.com/contact.php]contact tab[/url] above.
Transaction ids are not the same for the person paying as for the person receiving.
If you authorised a recurring payment via Paypal you can also cancel any future payments yourself, via the Paypal website. _________________ Mark |
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Gixen Advertisements
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Posted: Sun Nov 01, 2020 1:13 pm Post subject: |
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mario Site Admin
Joined: 03 Oct 2006 Posts: 7132
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Posted: Sun Nov 01, 2020 1:26 pm Post subject: |
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Issued a refund. Don't post again all your personal information in the forum, please. I deleted that post. |
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jonesy1760 Guest
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Posted: Sun Nov 01, 2020 1:29 pm Post subject: unauthorized charge |
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OK...where was the refund sent? |
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Cupid
Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK
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Posted: Sun Nov 01, 2020 2:45 pm Post subject: |
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Paypal can take a while to inform you when a payment occurs, especially on a Sunday when they have a lot of traffic...
Usually if you are in a hurry it is quicker to log into their website and view the activity there, that usually gets updated almost immediately after a transaction occurs. _________________ Mark |
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