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Wrong Ebay account authorised but cant change it

 
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weasleyginny
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PostPosted: Sat Feb 29, 2020 3:21 am    Post subject: Wrong Ebay account authorised but cant change it Reply with quote

I have 2 ebay accounts- one buying one selling but the authorisation is suddenly for the wrong account after recent re-confirmation request.
I need to change the authorisation back- how do I do this please? If I unlink the Ebay account and relink the right account, it goes through to Ebay select confirm- go back to gixen, reload- and its still showing the wrong account. I'm a bit of a technaphobe so an easy to execute fix please. TIA
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Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Sat Feb 29, 2020 5:17 am    Post subject: Reply with quote

It sounds like you are in the right area to fix this.

If the Settings page is not reflecting the changes that might be some kind of cacheing issue, so I'd recommend perhaps logging right out of Gixen and back in again before pushing the Settings button again to get back to that page and check for changes.

You could also try doing it as a two stage process by first removing the existing authorisation, checking that Gixen has done that (perhaps logging out and back in again at that stage) and then as a second stage creating the new authorisation with the correct Ebay account details, before going back to check it again.
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Mark


Last edited by Cupid on Sat Feb 29, 2020 9:01 am; edited 1 time in total
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weasleyginny
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PostPosted: Sat Feb 29, 2020 7:59 am    Post subject: Reply with quote

Mark- Thank you- it took 3 attempts- but has now corrected itself.
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