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brindausa Guest
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Posted: Thu May 24, 2018 1:11 pm Post subject: bid cancelled in gixen and I lost the item in ebay |
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HI,
I had two items that I had set up in gixen to be bid, one of the them gixen won for me but the other bid was cancelled , can you please check and let me know what happened with my second bid.
brinda |
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juangrande

Joined: 09 Aug 2007 Posts: 890 Location: San Diego, California, USA
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Posted: Thu May 24, 2018 8:33 pm Post subject: |
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Please provide us with the eBay item number for the auction so that we can look into this. _________________ John
If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra |
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Cupid

Joined: 09 Aug 2007 Posts: 7919 Location: Bristol, UK
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Posted: Sat May 26, 2018 2:44 am Post subject: |
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Did you place these items into the same group ?
If so that is what is supposed to happen, regular groups are used to enable you to automatically only win one item from the group. If you want to win them all you shouldn't use the grouping function at all. _________________ Mark |
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