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griffith200
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PostPosted: Sat Apr 21, 2018 4:03 am    Post subject: login Reply with quote

Unable to login even with my correct user name and password. Sends me to forgot user and password page.
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juangrande



Joined: 09 Aug 2007
Posts: 881
Location: San Diego, California, USA

PostPosted: Sat Apr 21, 2018 12:11 pm    Post subject: Reply with quote

Presumably you have set your Gixen username and password to be distinct from your eBay username and password and it's your Gixen username and password that Gixen isn't recognizing.

I would recommend following the instructions in the "forgot password" email.

If you are unable to recover your account by doing that, then email Mario directly at his Gixen support address by following the directions on the Contact page. Be sure to provide Mario with your Gixen username so he can look up your account.
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John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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