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able2able
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PostPosted: Thu Sep 04, 2014 12:03 pm    Post subject: Cannot log in Reply with quote

start up get error
"could not get country, using default"
click OK get error
"ERROR (101): COULD NOT LOG IN"
or another error
"Could not get item list, API returned:ERROR (101): COULD NOT LOG IN"
I do not have any items being bid or listed in Gixen.

rebooted
downloaded latest version
deleted all files under Program Files
did nothing with registry
Rebooted
copied new version under Program Files
got the same errors

Went to: gixen.com to log in and got this error:
"Wrong password, or your password may not be strong enough, resulting in eBay requesting captcha verification code. Please change your password at eBay first if this is the case"

I am using the correct user name and password. Doubled checked Ebay again and user name password correct and work.

My last payment for Gixen was July 3rd 2013. I would like to renew but cannot find any place to renew on the site?

Many thanks
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PostPosted: Thu Sep 04, 2014 12:03 pm    Post subject: Cannot log in

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able2able
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PostPosted: Thu Sep 04, 2014 12:41 pm    Post subject: Fixed Reply with quote

Using an old email and renewed subscription fixed problem

Thanks
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natgarc-toda9
Guest





PostPosted: Tue Sep 30, 2014 5:05 am    Post subject: Re: Cannot log in Reply with quote

able2able wrote:
start up get error
"could not get country, using default"
click OK get error
"ERROR (101): COULD NOT LOG IN"
or another error
"Could not get item list, API returned:ERROR (101): COULD NOT LOG IN"
I do not have any items being bid or listed in Gixen.

rebooted
downloaded latest version
deleted all files under Program Files
did nothing with registry
Rebooted
copied new version under Program Files
got the same errors

Went to: gixen.com to log in and got this error:
"Wrong password, or your password may not be strong enough, resulting in eBay requesting captcha verification code. Please change your password at eBay first if this is the case"

I am using the correct user name and password. Doubled checked Ebay again and user name password correct and work.

My last payment for Gixen was July 3rd 2013. I would like to renew but cannot find any place to renew on the site?

Many thanks


Facing the same problem. So the problem was fixed by subscription renewal?
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Cupid



Joined: 09 Aug 2007
Posts: 5459
Location: Bristol, UK

PostPosted: Tue Sep 30, 2014 5:53 am    Post subject: Reply with quote

I think it is unlikely that subscription renewal fixed this issue... more likely waiting for at least 24 hours before trying to log into Gixen again.

Restrictions that Ebay impose on ids trying to log in via Gixen rarely last longer than a day or so.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6153

PostPosted: Tue Sep 30, 2014 6:05 am    Post subject: Reply with quote

Can you log in to the web interface? Please try that first and let me know if it works. Then please let me know if you are on the latest version of GDM - it should be 1.4.2.
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jackpottrader07
Guest





PostPosted: Fri Oct 17, 2014 9:07 pm    Post subject: Cannot Log in to Gixen Reply with quote

Having the same problem as person above.
I just recently renewed, about 2 months ago.
Below is what I've tried just like the
person above. Cannot log into the Gixen website either.

Any Ideas?

start up get error
"could not get country, using default"
click OK get error
"ERROR (101): COULD NOT LOG IN"
or another error
"Could not get item list, API returned:ERROR (101): COULD NOT LOG IN"
I do not have any items being bid or listed in Gixen.

rebooted
downloaded latest version
deleted all files under Program Files
did nothing with registry
Rebooted
copied new version under Program Files
got the same errors

Went to: gixen.com to log in and got this error:
"Wrong password, or your password may not be strong enough, resulting in eBay requesting captcha verification code. Please change your password at eBay first if this is the case"

I am using the correct user name and password. Doubled checked Ebay again and user name password correct and work.
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Cupid



Joined: 09 Aug 2007
Posts: 5459
Location: Bristol, UK

PostPosted: Sat Oct 18, 2014 2:40 am    Post subject: Reply with quote

jackpottrader07,

It looks like Ebay may have taken action specifically against your account logging in via a computer other than your own.

Under these circumstances I would advise emailing Mario at the support address given on the Contact tab above... he may then be able to provide advice specific to your account that may enable you to get ebay to remove the restrictions on your account more quickly than repeated attempts to log in here.
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jackpottrader07
Guest





PostPosted: Sat Oct 18, 2014 8:15 pm    Post subject: Cannot Login to Gixen Reply with quote

Thanks for the reply.

I did log in successfully today. All day it all went well then tonight it started happening again, can't log into to Gixen website either. Does anybody have any idea of whats going on.

Thanks...
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z.burget
Guest





PostPosted: Sun Oct 19, 2014 12:44 am    Post subject: Reply with quote

Hi,
I've the same problem - at startup GDM:
"Could not get country, using default."
followed by
"ERROR (101): COULD NOT LOG IN"

And after GDM start:
"Could not get item list, API returned:ERROR (101): COULD NOT LOG IN"

Login to ebay.com works without any problem
login directly to gixen web isn't possible:
"Password is not a match. Could not log you in.
eBay refused your password. Please..."

In my password is character at-sign (a) (I can't write directly this character - I get information, that this is "spam word" at this forum) - if is it relevant information. But I've no problem with it in past.

Zbynek
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nrwdad
Guest





PostPosted: Sun Oct 19, 2014 1:45 am    Post subject: Reply with quote

I have the same problem here in Germany.

Yesterday I entered an ebay item number via the web interface and it all looked fine. No error messages whatsoever... just beuatiful.

This mroning when I checked my account, there was nothing there and after logging onto ebay I found out that someboidy with a lower bid won the auction.

I've then tried to log onto gixen.com with my current ebay username and password and each time I try to do so I receive the German error message which translates into "invalid password - could not log in"

This is baffeling since I didn't change my password and it all worked fine till earlier this week.

Any ideas what may be causing this?

Thanks for your support,

Andy
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taunusphilatelie
Guest





PostPosted: Sun Oct 19, 2014 2:14 am    Post subject: No access to site Reply with quote

Hello everybody, I have the same problem since this morning and cannot login. Error message is the same as reported earlier. Unknown username and password.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6153

PostPosted: Sun Oct 19, 2014 5:12 am    Post subject: Reply with quote

If this problem still persists, please email me and include your username.
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nrwdad
Guest





PostPosted: Sun Oct 19, 2014 7:02 am    Post subject: Reply with quote

Now everthing seems to work - could log in and didn't receive any error messages at all. No idea what caused all this, but everything seems to be working okay now again!
Thank you
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6153

PostPosted: Sun Oct 19, 2014 7:09 am    Post subject: Reply with quote

Sometimes this can be caused by eBay issues. I recommend waiting a bit (an hour if possible), then trying again.

Gixen also has some measures in place to prevent repeated failed logins. This is necessary in order to protect sniping.
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chapi
Guest





PostPosted: Thu Jun 15, 2017 8:30 am    Post subject: could not login Reply with quote

Hello !
I am a mirror subcriber - btw, thanks for the awesome job !
I am trying to implement a python module, for scraping ebay for a few specific items and then being able to launch snipes through the API.

I am using the python module requests for making the html call:

#code python

s = '**?username=MYUSERNAME&password=MYPASSWORD&listesnpiesmain=1'

r=requests.get(s)

#endcode python

the ** is gixen api's adress

But I get an error 101, could not log in.
My password has a % character (I am using %25 instead in the string. The string is actually generated with an urlencode call).

I fail to see my errors !
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chapi
Guest





PostPosted: Thu Jun 15, 2017 11:37 am    Post subject: Reply with quote

I tried also directly though the browser, I have the same error.
The string really seems to be valid.

I did not find my issue, but now my account is suspended =^.^=
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6153

PostPosted: Thu Jun 15, 2017 12:00 pm    Post subject: Reply with quote

It could be related to %, please email me and include your username.
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fenlandfowl
Guest





PostPosted: Sun Jun 18, 2017 8:58 am    Post subject: cannot log in Reply with quote

I have not been able to log in for days now. I checked my ebay password by logging out of ebay then logging in again and I'm using the correct password but when I try to log into Goxen using the password, I get told it's the wrong password. What the heck is going on?
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Cupid



Joined: 09 Aug 2007
Posts: 5459
Location: Bristol, UK

PostPosted: Sun Jun 18, 2017 11:46 am    Post subject: Reply with quote

fenlandfowl,

When this problem is persistent the advice now is to change your Ebay password anyway... For some reason Ebay occasionally takes exception to using certain passwords via remote locations (like the Gixen server), no doubt if you went on holiday and then tried to log into your Ebay account you would discover the same issues that Gixen is having logging in to your account.
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