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slovnet
Guest
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 Posted: Tue Oct 27, 2015 6:06 pm Post subject: Password is not a match. Could not log you in. |
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Hi!
I'm having trouble logging into Gixen - "Password is not a match. Could not log you in"
I checked and double checked my eBay password (I did not changed it and works on eBay no problem).
Thanks in advance for your help!  |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7241
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| Posted: Tue Oct 27, 2015 8:29 pm Post subject: |
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| Please email me and include your ebay username. |
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prp
Guest
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| Posted: Wed Oct 28, 2015 1:31 am Post subject: |
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Hi mario I have the same problem, I can't log my pseudo and password are correct on eBay ?
Thanks for help |
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Cupid
Joined: 09 Aug 2007
Posts: 7923
Location: Bristol, UK
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| Posted: Wed Oct 28, 2015 3:49 am Post subject: |
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prp,
As advised by Mario above... if this problem happens for more than a day then it is best to use email to resolve it.
Mario can be contacted direct at the support email address given on the 'Contact' tab above... always include your Ebay id in these emails, but never your password.
_________________
Mark |
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Gixen
Advertisements
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| Posted: Wed Oct 28, 2015 3:49 am Post subject: |
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dveras
Guest
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| Posted: Wed Oct 28, 2015 5:57 am Post subject: |
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| Today I sended an email to Mario for the same problem... hope to see before tomorrow... |
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sameproblem
Guest
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| Posted: Wed Oct 28, 2015 12:07 pm Post subject: |
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I've been having the same problem this morning..
"Password is not a match. Could not log you in."
Just sent an email to support[at]gixen.com
Is that the right address? |
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Cupid
Joined: 09 Aug 2007
Posts: 7923
Location: Bristol, UK
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| Posted: Wed Oct 28, 2015 12:22 pm Post subject: |
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sameproblem,
Yes, that is the correct address... did you include your Ebay id in the message?
_________________
Mark |
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sameproblem
Guest
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| Posted: Wed Oct 28, 2015 12:52 pm Post subject: |
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| Yep, I sure did. Thank you Cupid! |
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Guest
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| Posted: Wed Oct 28, 2015 3:57 pm Post subject: |
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It seems to be working again!  Thank you both!! (Mario and Cupid)
(and anyone else who may have helped) |
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