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STag
Guest
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 Posted: Fri Jan 02, 2015 1:18 pm Post subject: Gixen mirror service inquiry |
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I had paid for the Gixen mirror service in September (I have even found the payment in my Paypal) and I thought it was $6 for a whole year. With the new year starting, the mirror service went away for my account.
So is it $6 for a whole year starting from the date that you paid or $6 every NEW year? I know it's only $6 but I paid for it in September and as I had it understood from the page that tells you about this service, it is for a whole year starting from when you pay. |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7267
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| Posted: Fri Jan 02, 2015 1:25 pm Post subject: |
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| Mirror subscription is valid for the full 365 days from the day of your payment, it's not for the calendar year only. If this is not the case, please email me and include your username. |
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Cupid
Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK
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| Posted: Fri Jan 02, 2015 2:40 pm Post subject: |
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Also note that if you change your Ebay Id you need to use the 'Mirror Transfer Form', available from the Gixen 'Settings' page, to tell Gixen where you want the Mirror subscription to be applied.
Mario's email contact details are available on the 'Contact' tab above.
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Mark |
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STag
Guest
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| Posted: Tue Jan 06, 2015 7:10 am Post subject: |
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Sorry for the late reply; I have been away all weekend. Yes, I did change my username! I think that's what must have happened. I'll go ahead and take a look at that form. Thanks very much for the comprehensive and fast support.
You guys have such a reliable service, the mirror addition already paid for itself with all the money I have saved. |
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Gixen
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| Posted: Tue Jan 06, 2015 7:10 am Post subject: |
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