Bid not placed due to non-exister restrictions

tanyu · Guest

Hi,
Gixen did not place my auction on item #291321298195 , due to some inexistant restrictions and made me loose the auction.

'AUCTION RESTRICTED: REQUIREMENTS NOT MET'

I checked the auction and found no restriction for French bidders..

There have to to be some kind of bug, huh ?

Can you please investigate ?, I would not like to miss other auctions because of this..

Cupid · Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK

You may not be able to see restrictions on the Ebay listing, but that does not mean that the seller has none.

Gixen tries to place a bid just like you do, but in the last few seconds, it reports back any issues that Ebay have with accepting that bid.

Mario may be able to provide more detail on precisely what the restriction is, but it is unlikely to be a defect in the Gixen software that prevented your bid being placed.

The seller should be able to let you know what restrictions they imposed.
_________________
Mark

mario · Site Admin Joined: 03 Oct 2006 Posts: 7267

Below is the text from the page Gixen received back from eBay. Note that Gixen does not impose any restrictions, eBay does. To find out what exactly the restriction was you should contact the seller.

"We are sorry but the item you selected may not be purchased due to Seller shipping restrictions, country specific import/export or other relevant restrictions."