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sign up information is not valid

 
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PostPosted: Tue Aug 26, 2014 8:40 pm    Post subject: sign up information is not valid Reply with quote

Today I placed a bid on item 181504787018, the bid ended and I had a higher max bid, so Gixen should have bidded, but I got an error saying "sign up information is not valid". I double checked the password I was using with Gixen on Ebay and it worked fine. What is the problem?
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7241

PostPosted: Wed Sep 03, 2014 7:00 am    Post subject: Reply with quote

I noticed that few times there were instances of eBay refusing valid passwords. I suspect this was a temporary issue of some kind.
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ggrmpf
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PostPosted: Wed Sep 03, 2014 2:55 pm    Post subject: Sign in information is not valid. Reply with quote

Hi,
I had the same issue today on item 261573448288.
Gixen says "Sign in information is not valid."
Though, I had no "MC010 - Unauthorized access to your account" email from eBay and had no pb to import my watch list.
Thanks for the site.
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Cupid



Joined: 09 Aug 2007
Posts: 7928
Location: Bristol, UK

PostPosted: Thu Sep 04, 2014 1:08 am    Post subject: Reply with quote

ggrmpf,

As mentioned on this thread:

http://www.gixen.com/forum/viewtopic.php?t=6906

Ebay was having issues yesterday, and I saw it reported elsewhere that Ebay users were having trouble signing in to Ebay... So, it is possible your problem was related to that.
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Mark
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PostPosted: Thu Sep 04, 2014 1:08 am    Post subject:

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fitzpatrick3636
Guest





PostPosted: Thu Sep 04, 2014 10:36 am    Post subject: Ebay login inssues with gixen.... continued 9/4 Reply with quote

The ebay/gixen login password issue is still going on as of 9/4. Anyone addressing this bug?
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7241

PostPosted: Thu Sep 04, 2014 3:15 pm    Post subject: Reply with quote

fitzpatrick3636, please email me with details - most users no longer have this issue.
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