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jayartibee
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PostPosted: Sun Apr 06, 2014 2:14 am    Post subject: main fine, mirror not Reply with quote

Please help me resolve this issue. The mirror is not working for me - which negates the reason for the mirror server. This is the message I get from the notification.

Item: 141240897359
Title: 819 Men&apos s Casual Shirt Designer Next Size L tailored Fit
Status (main): HIGH BIDDER
Status (mirror): COULD NOT BID: PHONE OR TEXT VERIFICATION REQUESTED BY EBAY
Your maximum bid: 6.56
Current price: 0.99
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Sun Apr 06, 2014 2:25 am    Post subject: Reply with quote

jayartibee, please email me, and I will provide you with a response page Gixen mirror server received. Once you have it, you should call ebay and ask them to remove the block on your account.
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jayartibe
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PostPosted: Sun Apr 06, 2014 5:14 am    Post subject: Reply with quote

second report today looks better:

Item: 141240985030
Title: H&amp M Men&apos s XL multi-striped long sleeve 2 button cuff smart shirt - red, pink etc
Status (main): HIGH BIDDER
Status (mirror): BID UNDER ASKING PRICE
Your maximum bid: 4.56
Current price: 1.20
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Sun Apr 06, 2014 7:10 am    Post subject: Reply with quote

I am not convinced the issue is gone. The verification screen is displayed at the very end, so "BID UNDER ASKING PRICE" is not an indicator the bid would go through.
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Gixen
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PostPosted: Sun Apr 06, 2014 7:10 am    Post subject:

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PostPosted: Mon Apr 07, 2014 11:11 am    Post subject: Reply with quote

I sent you the details by e.mail anyway
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jayartibee
Guest





PostPosted: Thu Apr 10, 2014 7:13 am    Post subject: Reply with quote

Still doing the same thing. Mixture of
COULD NOT BID: PHONE OR TEXT VERIFICATION REQUESTED BY EBAY
and
BID UNDER ASKING PRICE
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Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Thu Apr 10, 2014 1:11 pm    Post subject: Reply with quote

Has Mario responded to your email?

If not I suggest you email him again.

He is probably going to provide the page that you are getting on the Mirror server, and then you will probably need to contact Ebay to get their restriction lifted.
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Mark
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Thu Apr 10, 2014 5:53 pm    Post subject: Reply with quote

I can actually give some instructions here. The best solution to this is to call eBay customer support and kindly ask them to remove the block from your account. Very few users are affected by this (less than 1 in a 1000), and while they can log in from their home address, they cannot log in pretty much from anywhere else without a phone or text verification, every time.
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jayartibee
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PostPosted: Mon Apr 21, 2014 6:06 am    Post subject: Reply with quote

I can log in anywhere, on any device...
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Mon Apr 21, 2014 6:25 am    Post subject: Reply with quote

jayartibee, please email me, we can probably have this resolved.
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