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New USer - SSL error

 
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chrarc
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PostPosted: Thu Jun 20, 2013 12:02 pm    Post subject: New USer - SSL error Reply with quote

Just downloaded desktop app.
When I try to login in using credentials, I receive error message "could not load SSL library".
Unable to use service even though I paid mirror fee.
States continuously "connecting to gixen".
???
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Thu Jun 20, 2013 12:22 pm    Post subject: Reply with quote

The SSL Dlls that came included in the zip file that contains GixenDesktopManager.exe are probably not in the working directory of GixenDesktopManager.exe. This can happen if you created a shortcut that changed the working directory. Make sure you unzip all the files into the same directory, and launch GixenDesktopManager.exe from there.
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Cupid



Joined: 09 Aug 2007
Posts: 7969
Location: Bristol, UK

PostPosted: Thu Jun 20, 2013 12:23 pm    Post subject: Reply with quote

Make sure that you extract all the files from the compressed file and then run the executable from the directory that you have extracted to.

The message indicates that the program is not finding the libssl32.dll file on your computer.
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chrarc
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PostPosted: Thu Jun 20, 2013 12:47 pm    Post subject: Reply with quote

Sorted - many thanks for such a fast response.
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PostPosted: Thu Jun 20, 2013 12:47 pm    Post subject:

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