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Paid for subscription but did not recieve it.

 
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chicken_fried
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PostPosted: Fri Jan 04, 2013 5:53 am    Post subject: Paid for subscription but did not recieve it. Reply with quote

I paid for a second subscription and did not get it when I log in.
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Cupid



Joined: 09 Aug 2007
Posts: 7969
Location: Bristol, UK

PostPosted: Fri Jan 04, 2013 7:15 am    Post subject: Reply with quote

What indication do you have that you did not get an update to your subscription?

Is chicken_fried your ebay id?
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Fri Jan 04, 2013 7:25 am    Post subject: Reply with quote

I found the problem and responded via email. It seems that the user, possibly to make it more clear, modified the payment subject line, line which Gixen uses to extract the username to which to apply the subscription. This caused the problem.
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