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can access e bay but will not accept my password

 
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zandrovitch
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PostPosted: Sat Sep 15, 2012 3:34 am    Post subject: can access e bay but will not accept my password Reply with quote

Ebay will not accept my password i can access the search but it will not accept my password to purchase anything or it will not let me in to my account.
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Cupid



Joined: 09 Aug 2007
Posts: 7956
Location: Bristol, UK

PostPosted: Sat Sep 15, 2012 5:00 am    Post subject: Reply with quote

Do you mean that eBay is not accepting your password when you enter it via this site?

If you can not log into eBay at all, even via the eBay site, then you need to contact eBay themselves, Gixen has no influence over issues that you have with eBay itself.

If you only have problems with the Gixen site and have changed your eBay password recently, this is the most common cause. In that case it is best to wait for a day or so and then try again.

Alternatively, if you have unusual characters in your password it is best to email Mario, his email address is on the 'Contact' tab above. Include your eBay username but not your password in any email that you send.
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