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problem resurfaced, won't purge or import

 
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dogz
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PostPosted: Thu May 31, 2012 6:01 am    Post subject: problem resurfaced, won't purge or import Reply with quote

I cannot get my acct to purge completed or import new ebay items, and therefore cannot snipe.
please help,
Crying or Very sad
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Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Thu May 31, 2012 6:06 am    Post subject: Reply with quote

Can you still add items manually?

Are you trying to import items via the web interface or via the Gixen Desktop?
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dogz
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PostPosted: Thu Jun 07, 2012 10:38 pm    Post subject: problem was fixed but is back Reply with quote

Hi,
Twice I have posted here, and soon after my problem goes away, maybe a tech reboots my acct somehow? When the problem returns nothing I do will change it until I post here. I cannot manually input bids either, I can't purge or input, nothing. Everything I try just takes me back to log in, which I do but nothing changes. I had to resort to placing 3 bids on my old sniping site which only allows 3 free bids a week. I have the mirror service with you and love it except for this repeating problem.
Please reboot or whatever it is that you do to fix the situation.
Thanks,
Morgan aka dogz
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Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Fri Jun 08, 2012 12:00 am    Post subject: Reply with quote

This problem appears to be unique to yourself Morgan.

Is it the web interface or the Gixen Desktop that you experience these problems with?

Is dogz the eBay id that you have registered here?
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PostPosted: Fri Jun 08, 2012 12:00 am    Post subject:

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dogz
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PostPosted: Fri Jun 08, 2012 10:24 am    Post subject: Reply with quote

Well Cupid, again, after posting here the problem miraculously went away. I know a tech or whomever runs Gixen fixes the issue (Thanks for fixing it, Gixen ghost).
Yes, dogz is my ebay moniker.
As for your computer question, re: Gixen desktop vs. web interface, I have no clue, not that savvy. I do all of this from my cell phone, if that helps. Thanks Cupid, thank you Gixen! I will just post here if it happens again. Wink
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Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Fri Jun 08, 2012 11:07 am    Post subject: Reply with quote

Ah, you must be using the mobile web interface.
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