Gixen just forgot to place my bid? :-(

donny · Guest

I've used Gixen a couple of times in the past, mostly on small items. Today was when I am hoping to snipe out an important sale.

Minutes until auction close and my bid was way above the current price. I came back to check a minute after it was over and.... no bid!

Now I regret not making the bid manually as a precaution... Did I do anything wrong? I though Gixen's fail rate was like way less than a percent and am I that unlucky to hit a fail jackpot???

... sigh...[/img]

mario · Site Admin Joined: 03 Oct 2006 Posts: 7267

You made the last edit only 15 seconds before auction end. That's far too late. Were you refreshing your screen and re-posting data? You didn't get a big warning not to do that? What it likely did is repeat the last edit, effectively kicking out the snipe from the queue at the time when there was no time left for anything.

Donny · Guest

mario · Site Admin Joined: 03 Oct 2006 Posts: 7267

Yes, definitely, the last edit was only 15 seconds before auction end. It had the same values (max bid) as previous entry, that's why I thought it was a refresh.

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fairest_merchant · Guest

I set the snipe over an hour in advance and didn't change it until so many minutes before the auction.

I did however refresh the page to see any changes in various other queued snipes and it is possible this cancelled my bid.

I don't think refereshing the page should be tantamount to resetting all scheduled bids - I mean I didn't make any changes so this is redundant behaviour. It makes no sense since there are perfectly legitimate reasons for you to refresh the page particularly when you haven't made any changes. I lost an item I was rather fond of.

BTW I didn't get any pre-warning about refreshing.

mario · Site Admin Joined: 03 Oct 2006 Posts: 7267

fairest_merchant, what is the item id in question?

fairest_merchant · Guest

Guest · Posted: Mon Feb 13, 2012 12:40 am Post subject:

Here is a screenshot snippet:

I'm really sad to have lost this item. I'm afraid it will be irreplaceable. I should've won it by a long shot.

Cupid · Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK

For future reference, as you now know, the Refresh button is best avoided when using Gixen.

If you would like an update on the Status it is advisable to use the 'Add' button instead with no values specified in the fields.
_________________
Mark

mario · Site Admin Joined: 03 Oct 2006 Posts: 7267

Just checked, and unfortunately it seems that this was caused by the refresh. I wish I could replicate such behaviour, when I try to do it I do get a warning, and this does not happen.

fairest_merchant · Guest

Guest · Posted: Mon Feb 13, 2012 10:19 am Post subject: Re: Details

mario · Site Admin Joined: 03 Oct 2006 Posts: 7267

F5 is a bad idea - if you need to refresh, just click on "Add" with empty fields. After that feel free to use F5 if you like, but not after an edit.

I have a code in place that should have prevented this from happening, but in some cases it still happens. I was unable to replicate it. What browser do you use?

fairest_merchant · Guest

mario · Site Admin Joined: 03 Oct 2006 Posts: 7267

I'll try to replicate the issue once again.

fairest_merchant · Guest

liederlistener · Guest

Item No. 300692727036

I was outbid, but I think I would have lost even with a higher bid. Bid flow error message was the same for Chicago and Miami. My hand-sniped bids have never been a problem. I Bought Something Now yesterday with no problem.

If I'd really wanted this, I would have bid a lot higher, but even if I had, it appears I would have lost because my bid would not have been entered.

What did I do wrong?

Cupid · Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK

liederlistener,

According to the bid history page your bid of US $26.77 was made 5 seconds before the auction ended, are you saying that was not placed by Gixen?

If not what was the amount of your snipe in Gixen?

I'm asking because eBay does not allow bids of the same amount from the same user at different times so if you had another process placing your bids that could interfere with Gixen placing them.
_________________
Mark

liederlistener · Guest

Hello, Mark --

This is for Item No. 300692727036, already noted
$27.77 was the winning bid.
My bid was $21.00. I don't see it among the bids that were entered. It's still listed at Gixen.

Thanks for your response.

liederlistener

liederlistener · Guest

Mark --

This is for Item No. 300692727036, already noted.

The winning $27.77 bid was not mine. I had bids coming from both Chicago and Miami, a few seconds apart. Both bids were for $21.00. I didn''t use a mode or vehicle for bidding other than Gixen. Shouldn't my $21.00 bid be listed among the bids that were entered?

Shouldn't one of Gixen's two servers resolved the "EBAY ERROR: BID FLOW RESET (11)" problem?

Thanks

liederlistener

Cupid · Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK

liederlistener,

No, you should not expect your bid to be listed on eBay if it is less than the amount that eBay would accept at the time that Gixen is scheduled to place the bid.

Only bids that are accepted by eBay ever appear in the list there.

If your snipes were scheduled at anything less than 8 seconds I would not be surprised that none appear as the price went above your price 5 seconds before the auction finished.
_________________
Mark