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Incorrect Staus on Won/Lost Item

 
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LondonImperial
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PostPosted: Mon Jan 23, 2012 7:34 am    Post subject: Incorrect Staus on Won/Lost Item Reply with quote

I placed a snipe for GBP 3.58 for the following item; 150733937022, and was outbid. Fair enough, it wasn't all that important.

However, I noticed afterwards that despite being outbid on ebay, the Gixen screen (and the confirmation email Gixen sends me) both seem to think that I was the high bidder.

It is currently reporting that the "current" price is GBP 1.77, and the the "status" as "won" - yet both are wrong. I have known the final sale price to be out-of-date before, but I've never noticed Gixen get the won/lost aspect wrong before.

While the incorrect status is not a problem in this instance, I do use both the "group" and "contingency group" bidding mechanisms, and I suspect that if this snipe were a member of one of those, Gixen would have acted based on incorrect information on the rest of the grouped bids, so I thought this was best reported just in case.
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Mon Jan 23, 2012 7:56 am    Post subject: Reply with quote

You are all correct, this does happen from time to time, that Gixen fails to detect when a user is outsniped, and that this may result in group bids being incorrectly canceled. This, however, is relatively rare, so it hasn't been a big problem in practice. I'll take a look if it can be prevented nevertheless.
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Amanico
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PostPosted: Tue Jan 24, 2012 4:25 pm    Post subject: Reply with quote

Just happened to me too for auction 180802152883.
My snipe went in 7 seconds before end and the winner outsniped me 1 second before end (!)
Gixen incorrectlyt says I won.

Thanks.
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Tue Jan 24, 2012 6:24 pm    Post subject: Reply with quote

Amanico,

Thank you for reporting this. I found the reason why the final price update failed. It's hard to explain in a few sentences, but it was located in the mobile version of Gixen that you used.

I don't expect this will happen again for this reason.
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PostPosted: Tue Jan 24, 2012 6:24 pm    Post subject:

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