Session Timed Out

Guest · Posted: Mon Jun 11, 2007 6:28 am Post subject: Session Timed Out

Hello,

I like having a separate window for gixen but I keep getting session timed out message is there anything I can click or do to keep me login?

Thanks in Advance

mario · Site Admin Joined: 03 Oct 2006 Posts: 7129

Your session should not expire, unless if you login from another window again. Can you explain what you do exactly?

Guest · Posted: Mon Jun 11, 2007 11:39 am Post subject:

Hello Mario,

I just open a new window so I can paste the auction number and snipe and leave it open while I look on eBay for something I would like to snipe after a a little while I get the message 'Session expired. Please sign in again.' I haven't signed again as I use the open window, after a few minutes I get the the message above. I find it a pain to keep sign in.

Thanks

I'm using latest internet explorer.

mario · Site Admin Joined: 03 Oct 2006 Posts: 7129

Are you saying that you try to have two windows open with Gixen? If so, I can see why you would have a problem. If you have only a single window with Gixen, this should not happen, your session should not expire.

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Guest · Posted: Mon Jun 11, 2007 2:31 pm Post subject:

Hello,

No I have only got one window open with Gixen and one with eBay and toggle between them.

mario · Site Admin Joined: 03 Oct 2006 Posts: 7129

What action do you do when your session expires? Add a new item, refresh, something else? Please give me the exact sequence of events.

Guest · Posted: Tue Jun 12, 2007 10:25 am Post subject:

This is the sequence

1. Login (Window 1)
2. Find Item to Snipe (Window 2)
3. Add Snipe (Window 1)
Message after Add Snipe : 'Session expired. Please sign in again.'

mario · Site Admin Joined: 03 Oct 2006 Posts: 7129

OK, here is the catch - sessions are set to expire two hours after you log in. You probably like keeping your session open for longer than that?

Guest · Posted: Tue Jun 12, 2007 12:28 pm Post subject:

Is that for each login or for a period of inactivity?

mario · Site Admin Joined: 03 Oct 2006 Posts: 7129

Each login, I should probably change that to period of inactivity, I know Rolling Eyes

Guest · Posted: Tue Jun 12, 2007 5:51 pm Post subject:

I think it should be changed to inactivity Very Happy

mario · Site Admin Joined: 03 Oct 2006 Posts: 7129

OK, it's changed to 2 hours of inactivity (instead of last login) now. Please let me know if you notice any bug / problem.