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thegoodsforcheapsaz Guest
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Posted: Thu Aug 19, 2010 8:06 am Post subject: Says"won" but didn't win |
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Been a Gixen member for a long time. Woke up this morning and saw that I "won" several items for very low prices and was stoked. Then when I clicked on the item, they had actually gone for higher than my gixen page was showing and I did not win them, even though my snipe was still higher than where they ended. For example I had a snipe at $165 and on gixen it showed that I won the item for $66. I clicked on it and I didn't win it and it ended at $152...
This on top of the "Unknown Error" messages on items I would have won earlier this week has been pretty frustrating.
Can you let me know what the problem is and whether or not this is going to happen again?
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mario Site Admin
Joined: 03 Oct 2006 Posts: 7132
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Posted: Thu Aug 19, 2010 8:11 am Post subject: |
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Can you please give me at least one item number? |
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Guest
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Posted: Thu Aug 19, 2010 8:15 am Post subject: |
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Item # 130421723926 |
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Guest
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Posted: Thu Aug 19, 2010 8:20 am Post subject: |
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My apologies, when I originally would click on the ebay link it would just say the item has closed instead of "you won this item" It does now look like I won the item, but not for the price that is showing on my Gixen. Gixen shows that I won for a much lower price than I actually did. This is not nearly as severe of a problem, so my apology for the mistake. Still curious though why Gixen has the item listed as ending for much lower than it actually did.
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Gixen Advertisements
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Posted: Thu Aug 19, 2010 8:20 am Post subject: |
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mario Site Admin
Joined: 03 Oct 2006 Posts: 7132
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Posted: Thu Aug 19, 2010 9:11 am Post subject: |
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I made a major server upgrade last night, so prices for items ending around that time may have not been updated. My main concern was that no snipes are missed. |
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